StartupOS | Strategic Implementation Consultant
Palm Venture Studios · United States · 2 mo ago
RemoteRemoteOTHRFull-time
What You'll Do
- Lead end-to-end implementation of StartupOS solutions for customers
- Serve as the primary point of contact post-sale
- Guide customers through onboarding, rollout, and adoption
- Manage implementation timelines, deliverables, and program execution
- Translate customer workflows and pain points into tailored AI-enabled solutions
- Deliver measurable value throughout the engagement lifecycle
- Partner closely with sales, product, and technical teams
- Provide structured feedback to influence product roadmap and implementation strategy
- Help develop repeatable implementation frameworks and best practices
- Identify expansion opportunities based on customer outcomes and evolving needs
Requirements
- 5+ years of experience in consulting, implementation, strategy, operations, or customer transformation roles
- Background from a top-tier consulting firm or similarly rigorous environment (e.g., McKinsey, Bain, BCG, Deloitte, Accenture, etc.)
- Experience working with venture capital firms, family offices, financial services organizations, or executive stakeholders
- Strong program management and client execution capabilities
- Exceptional communication, executive presence, and stakeholder management skills
- Able to operate effectively in fast-moving, ambiguous environments
- Strong analytical thinking and structured problem-solving ability
- Comfort working across both strategic and operational conversations
- High ownership mindset with strong attention to detail
- Curiosity and enthusiasm around AI-native business models and emerging technologies