Staffing Coordinator
At Banner Health, we’re excited about what the future holds for health care and are working to make the experience the best it can be. As a Staffing Coordinator, you will support management teams by coordinating the movements of various employees to ensure staffing needs are met for each facility. We are looking for someone who is flexible, with strong communication skills.
Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. These positions are utilized as needed within our facilities and are a great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.
About the role
This position is responsible for facility-wide patient and/or staff placement operations. It serves as the primary source of staffing information for individual units and assists leadership with fiscal responsibility by placing the most cost-effective staff on the floors, ensuring they are neither over nor understaffed for every shift.
Responsibilities
- Initiates facility-wide staff placement operations and coordinates staffing on all/most units within the facility.
- Adheres to staffing policies and guidelines while maintaining fiscal responsibility.
- Coordinates staffing functions for the nursing department, including RNs, LPNs, CNAs, Techs, and clerical support.
- Develops computerized work schedules, anticipates needs on a weekly basis, and schedules extra staff as needed.
- Adjusts shift-to-shift staffing based on census and utilizes established staffing guidelines to ensure cost-effective, quality staffing.
- Performs office management and clerical services, including data entry, maintenance, and archiving using multiple software platforms.
- Answers calls, provides information, and screens telephone calls.
- Addresses continual demand for staffing requirements while functioning as a liaison for external and internal customers.
- Demonstrates excellence in organization, communication, and human relations skills.
- Prioritizes and organizes work, using discretion to modify practices for improved efficiency.
- Identifies, resolves, and communicates real and potential problems to nursing leadership.
- Performs all functions according to established policies, procedures, regulatory, and accreditation requirements.
- Provides all customers with an excellent service experience by consistently demonstrating core and leader behaviors.
Requirements
- High school diploma/GED or equivalent working knowledge.
- Skills and abilities typically gained with 1 year of experience in a healthcare office setting; previous experience in patient services or admitting is helpful.
- Knowledge of medical terminology.
- Excellent verbal and written communication skills, organizational skills, and critical thinking skills.
- Ability to work under tight time constraints, meet deadlines, and manage multiple projects.
- Proficiency with commonly used office software and equipment.
Preferred Qualifications
- Associate’s Degree.
- Additional related education and/or experience.
Benefits
- Competitive wages plus a 10% incentive and applicable shift differentials for overnights and weekends.
- Paid orientation.
- Flexible schedules (select positions).
- Fewer shifts cancelled.
- Weekly pay.
- 403(b) pre-tax retirement plan.
- Employee Assistance Program.
- Employee wellness program.
- Discount entertainment tickets.
- Restaurant and shopping discounts.
Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen, and background check (including employment, criminal, and education) is required.