Staff Solutions Engineer

About the role

We are seeking a Staff Solutions Engineer to join our dynamic team. This role is ideal for individuals passionate about transforming the employer/employee relationship and driving meaningful change in enterprise settings.

Responsibilities

• Serve as technical architect on BetterUp's largest and most strategic opportunities, owning the full pre-sales cycle from discovery through handoff.
• Build the business case in CFO and COO terms, structuring ROI narratives and positioning BetterUp's platform in language that resonates outside the People function.
• Anticipate and address integration, security, and platform feasibility challenges before they arise, providing structured recommendations and clear tradeoffs to the deal team.
• Define and maintain reusable SE assets such as industry-specific blueprint libraries, scaled demo archetypes, and integration pattern catalogs that enhance the capability of the entire SE team.
• Lead the SE function's AI and automation strategy, identifying high-leverage opportunities, piloting them with rigor, and embedding successful practices into team-wide practice.
• Coach SEs on navigating business-driven deals, developing non-HR buyer relationships, and operating in complex, multi-stakeholder enterprise environments.
• Contribute to GTM strategic planning, SE function design, and platform roadmap conversations with Product and Engineering leadership.

Requirements

• 10+ years in Solutions Engineering, Pre-Sales, or Technical Consulting in enterprise SaaS, with multiple years owning the most complex deals at your organization.
• Active, nameable relationships with CIO, CISO, or VP Engineering-level buyers — and a track record of closing deals where IT or Finance, not HR, was the primary champion.
• Deep fluency across HRIS, LMS, SSO, and API-based integration ecosystems — advising at the architecture level, not just the configuration level.
• Expert-level command of enterprise security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR) in global enterprise contexts.
• Demonstrated ability to build ROI narratives and business cases for CFO and COO audiences independently.
• Proven experience building SE team infrastructure — playbooks, blueprint libraries, training programs, integration pattern catalogs — that reduce dependency on individual expertise.
• Proficiency using AI tools (Claude, Figma Make, Python prototyping) to amplify SE leverage across blueprint generation, demo automation, and POC development.
• Track record of mentoring and developing more junior SEs and contributing to the maturity of an SE function.

Qualifications

• Strong technical background with a focus on enterprise SaaS solutions.
• Experience in leading complex enterprise deals and building strong relationships with key stakeholders.
• Ability to articulate technical concepts in a business context and build compelling business cases.
• Knowledge of HRIS, LMS, SSO, and API-based integration ecosystems.
• Experience with enterprise security frameworks and compliance standards.
• Excellent communication and interpersonal skills, with the ability to influence decision-makers at various levels.
• Passion for using AI to augment work and drive innovation.

Skills

• Technical acumen and deep understanding of enterprise SaaS solutions.
• Strong problem-solving and analytical skills.
• Effective communication and presentation skills.
• Ability to work collaboratively in a fast-paced, agile environment.
• Experience with AI tools and platforms.

Benefits

• Access to BetterUp coaching for you and a friend or family member.
• A competitive compensation plan with opportunity for advancement.
• Medical, dental, and vision insurance.
• Flexible paid time off.
• Volunteer days to give back to the community.
• Learning and Development stipend.
• Summer and Winter breaks.
• Year-round charitable contributions on behalf of BetterUp.
• 401(k) self-contribution.

Pay

The base salary range for this role is $165,200 – $206,500 + commission, depending on location.

Schedule

This role is hybrid, requiring at least 2 days per week in the office and up to 40% travel for client engagements. Remote employees will work up to 40% travel for client engagements and internal BetterUp purposes.