Staff Solutions Engineer

About the role

We are seeking a Staff Solutions Engineer to join our dynamic team. This role is ideal for individuals passionate about transforming the employer/employee relationship and driving meaningful change.

Responsibilities

• Serve as technical architect on BetterUp's largest and most strategic opportunities — Key Accounts, Strategic Enterprise, and Government deals ($2M–$15M+), owning the full pre-sales cycle from discovery through handoff
• Own peer-level relationships with CIO, CISO, and VP Engineering buyers — earned through domain depth, sustained over deal cycles, and independent of HR as the primary champion
• Build the business case in CFO and COO terms: structure ROI narratives, model value independently, and position BetterUp's platform in language that resonates outside the People function
• Anticipate integration, security, and platform feasibility challenges before they surface — bringing structured recommendations and clear tradeoffs to the deal team and to Product
• Define and maintain reusable SE assets — industry-specific blueprint libraries, scaled demo archetypes, integration pattern catalogs — that lift the capability of the entire SE team
• Lead the SE function's AI and automation strategy: identify highest-leverage opportunities, pilot them with rigor, and embed what works into team-wide practice
• Coach SEs on navigating business-driven deals, developing non-HR buyer relationships, and operating in complex, multi-stakeholder enterprise environments
• Lead GTM strategic planning, SE function design, and platform roadmap conversations with Product and Engineering leadership

Requirements

• 10+ years in Solutions Engineering, Pre-Sales, or Technical Consulting in enterprise SaaS, with multiple years owning the most complex deals at your organization
• Active, nameable relationships with CIO, CISO, or VP Engineering-level buyers — and a track record of closing deals where IT or Finance, not HR, was the primary champion
• Deep fluency across HRIS, LMS, SSO, and API-based integration ecosystems — advising at the architecture level, not just the configuration level
• Expert-level command of enterprise security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR) in global enterprise contexts
• Demonstrated ability to build ROI narratives and business cases for CFO and COO audiences independently
• Proven experience building SE team infrastructure — playbooks, blueprint libraries, training programs, integration pattern catalogs — that reduced dependency on individual expertise
• Proficiency using AI tools (Claude, Figma Make, Python prototyping) to amplify SE leverage across blueprint generation, demo automation, and POC development
• Track record of mentoring and developing more junior SEs and contributing to the maturity of an SE function

Qualifications

• Strong technical background with a focus on enterprise SaaS solutions
• Experience in enterprise-level security and compliance
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for using technology to drive positive change

Skills

• Technical acumen
• Business acumen
• Strategic thinking
• Collaborative leadership
• Adaptability and continuous learning

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

Pay

The base salary range for this role is $165,200 – $206,500 + commission: New York City, San Francisco and Seattle $148,680 – $185,850 + commission: All other locations

Schedule

This role is hybrid, requiring you to work from your local office at least 2 days per week (or 8 days per month) and travel up to 25% of the time for client engagements. If you are not located near a hub, you will work as a fully remote employee and travel up to 40% of the time for client engagements and internal BetterUp purposes.

Hub Locations

Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA.