Staff Solutions Engineer

About the role

We are seeking a Staff Solutions Engineer to join our dynamic team. This role is ideal for individuals passionate about transforming the employer/employee relationship and driving meaningful change.

Responsibilities

• Serve as technical architect on the largest and most strategic opportunities, including Key Accounts, Strategic Enterprise, and Government deals.
• Own the full pre-sales cycle from discovery through handoff, building peer-level relationships with CIO, CISO, and VP Engineering buyers.
• Build the business case in CFO and COO terms, structuring ROI narratives and positioning BetterUp's platform in language resonant outside the People function.
• Anticipate and address integration, security, and platform feasibility challenges proactively, providing structured recommendations and clear tradeoffs.
• Define and maintain reusable SE assets such as industry-specific blueprint libraries, scaled demo archetypes, and integration pattern catalogs to enhance the team's capability.
• Lead the SE function's AI and automation strategy, identifying high-leverage opportunities, piloting them with rigor, and embedding successful practices into team-wide practice.
• Coach SEs on navigating business-driven deals, developing non-HR buyer relationships, and operating in complex, multi-stakeholder enterprise environments.
• Contribute to GTM strategic planning, SE function design, and platform roadmap conversations with Product and Engineering leadership.

Requirements

• 10+ years in Solutions Engineering, Pre-Sales, or Technical Consulting in enterprise SaaS, with multiple years owning the most complex deals.
• Active, nameable relationships with CIO, CISO, or VP Engineering-level buyers, and a track record of closing deals where IT or Finance, not HR, was the primary champion.
• Deep fluency across HRIS, LMS, SSO, and API-based integration ecosystems, advising at the architecture level, not just the configuration level.
• Expert-level command of enterprise security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR) in global enterprise contexts.
• Demonstrated ability to build ROI narratives and business cases for CFO and COO audiences independently.
• Proficiency using AI tools (Claude, Figma Make, Python prototyping) to amplify SE leverage across blueprint generation, demo automation, and POC development.
• Track record of mentoring and developing more junior SEs and contributing to the maturity of an SE function.

Qualifications

• Strong technical background with a focus on enterprise SaaS solutions.
• Experience in defining and implementing technical strategies for large-scale enterprise clients.
• Ability to communicate complex technical concepts to non-technical stakeholders effectively.
• Proven track record of success in leading complex, multi-faceted projects.
• Excellent problem-solving skills and the ability to think creatively to find innovative solutions.

Skills

• Technical acumen and deep understanding of HRIS, LMS, SSO, and API-based integration ecosystems.
• Strong communication and interpersonal skills, particularly in building and maintaining relationships with key stakeholders.
• Experience with AI tools and platforms, including Claude, Figma Make, and Python prototyping.
• Ability to lead and mentor a team of technical professionals.

Benefits

• Access to BetterUp coaching for you and a friend or family member.
• A competitive compensation plan with opportunity for advancement.
• Medical, dental, and vision insurance.
• Flexible paid time off.
• 4 BetterUp Inner Work days.
• 5 Volunteer Days to give back.
• Learning and Development stipend.
• Company-wide Summer and Winter breaks.
• Year-round charitable contribution of your choice on behalf of BetterUp.
• 401(k) self-contribution.

Pay

The base salary range for this role is $165,200 – $206,500 + commission, depending on location.

Schedule

This role is hybrid, requiring you to work from your local office at least 2 days per week (or 8 days per month) and be available for up to 25% travel for client engagements. For those not located near a hub, you will work as a fully remote employee, available for up to 40% travel for client engagements and internal BetterUp purposes.