Staff Product Manager, Student Experience

We need to output HTML fragment with sections: About the role? The posting includes "About Stepful" (company description) then "Our Values", "The Opportunity", "What You'll Do", "What You'll Bring", "Bonus Points If You've...", "Interview Process", "Compensation". According to rules: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to appropriate headings. The posting doesn't have explicit "Responsibilities" but "What You'll Do" is responsibilities. "What You'll Bring" is qualifications/requirements. "Bonus Points If You've..." could be skills or preferred qualifications. "Interview Process" maybe not needed? It's not listed as a standard heading; we should only include sections when posting has real specific content. Interview Process is specific content; but not in the list of allowed headings? The list is examples, not exclusive. We can include other headings if appropriate, but better to stick to allowed ones? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical but not exhaustive; we can use other headings if needed. However they say "include a section ONLY when the posting has real, specific content for it". So we can include sections like "About the company", "Our Values", "The Opportunity", "Responsibilities", "Qualifications", "Preferred Qualifications", "Interview Process", "Compensation". But we need to avoid boilerplate like EEO etc. Remove that. We must not repeat job title as heading. The job title is "Product Manager for Student Experience". Not to be used as heading. We need to preserve all substantive information. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "Interview Process" steps; that's not application instructions? It's part of process; we can keep. The "Compensation" includes base salary bands and note about bonus, equity, benefits. We need to include Pay section if posting actually states them. It does: "Compensation New Hire Base Salary Bands: Staff I - $191,000-$241,000 Staff II - $201,000-$254,000". Also later "Compensation Range: $200K - $250K". We'll include Pay section. Benefits: mention benefits package and equity (ISOs) package. So we can include Benefits section. Schedule: "This is a hybrid opportunity based out of our NYC office, requiring three days/week (Tuesday, Wednesday, Thursday) in office." So schedule. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

About the company

maybe "About Stepful". Use

for prose. Then maybe

Our Values

with

• each value. Then

  The Opportunity

  with

  . Then

  Responsibilities

  (What You'll Do) with
  • . Then

    Qualifications

    (What You'll Bring) with
    • . Then

      Preferred Qualifications

      (Bonus Points If You've...) with
      • . Then

        Interview Process

        with
        maybe? But rule says use
        • for any list of duties/requirements/benefits. Interview process is a list; we can use
          but they said use
          • for any list. Safer to use
            • . Then

              Pay

              with

              containing salary bands and note. Then

              Benefits

              with

              about benefits package and equity. Then

              Schedule

              with

              about hybrid. We must not include duplicated lines. Ensure we preserve all substantive info: company description, values, opportunity, responsibilities, qualifications, bonus points, interview process steps, compensation details, benefits, schedule. Let's extract specifics. About Stepful paragraph: "Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025." Our Values: list four values with descriptions: "Care first: We do whatever it takes for our students to succeed." "Learn quickly: We test, learn with data, and iterate." "Build together: We win when we rely on each other." "Own it: We show up, take initiative, and show pride." The Opportunity paragraph: "Thousands of adult learners come to Stepful to change their lives, often while balancing full-time jobs, families, and financial pressure. Our Student Experience teams build the classroom experience for all of our learners. Every step of their journey matters, from their first day of class through graduation, certification and final licensing exams. As the Product Manager for Student Experience, you'll own the product that carries them through that journey. You won't just optimize what exists. You'll question it, rethink how we deliver outcomes, and build experiences that help more students finish, get certified, and get hired. This role reports directly to the Senior Director, Product Management and partners closely with the Student Experience team, including student success coaches, instructors, and career services, as well as design, engineering, data, and marketing. This is a hybrid opportunity based out of our NYC office, requiring three days/week (Tuesday, Wednesday, Thursday) in office." What You'll Do (Responsibilities): list bullet points: - Own the product strategy and roadmap for the end-to-end student experience for both our D2C and B2B2C business, from onboarding and live instruction through graduation. - Challenge long-held assumptions about how students learn and progress, and bring bold, evidence-backed ideas for improving completion, certification pass rates, and job outcomes. - Partner closely with the Student Experience team to understand where students get stuck, and decide what should be solved with product, with process, or with people. - Talk to students regularly through interviews, usability sessions, and feedback loops so their real needs shape what we build. - Run a disciplined experimentation program with A/B tests and rapid prototypes to learn quickly and scale what works. - Collaborate with designers and engineers to ship intuitive, mobile-friendly experiences for learners who are often studying on the go. - Use AI and automation to deliver more personal support at scale, so tech empowers our coaches and instructors instead of replacing them. - Define and track success metrics tied to student engagement, retention, completion, satisfaction (NPS), and job placement. - We're not a feature factory and have no intention of becoming one! (maybe keep as sentence) What You'll Bring (Qualifications): list: - 10+ years of product management experience, with a strong track record building consumer-facing products - Proven success moving engagement, retention, or conversion metrics for a large user base, with launches you can point to - Strong product fundamentals: structured discovery, hypothesis-driven experimentation, focused prioritization, roadmap ownership, and clear documentation - A deep, genuine obsession with users, and comfort turning qualitative insights and messy data into clear product decisions - Comfort working with complex data sets and writing SQL to generate your own insights - Exceptional stakeholder management skills, with the ability to earn trust quickly with operators, instructors, execs, and technical teams - The ability to clearly articulate tradeoffs, make decisions with imperfect information, and find the 80/20 quickly - Excellent written and verbal communication skills, including crafting narratives that drive alignment and action Bonus Points If You've... (Preferred Qualifications): - You've built products in EdTech, healthcare, workforce development, or another mission-driven industry - You've designed experiences for adult learners, career changers, or underserved populations - You've built products that blend self-serve software with human support, such as coaching, tutoring, or customer success Interview Process: - Step 1: Intro Call with Talent Acquisition Lead - Step 2: Call with hiring manager (past project deep dive and mini case) - Step 3: Take-Home Case Study and Presentation - Step 4: Onsite interview at office in SoHo, NYC Compensation: - New Hire Base Salary Bands: Staff I - $191,000-$241,000; Staff II - $201,000-$254,000 - Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. - The total compensation package will also include our benefits package and an equity (ISOs) package. - Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. - Ranges are market-dependent and may be modified in the future. - Compensation Range: $200K - $250K We should combine into Pay section. Benefits: mention benefits package and equity (ISOs) package. Could also mention that total compensation includes benefits and equity. Schedule: hybrid opportunity based out of NYC office, requiring three days/week (Tuesday, Wednesday, Thursday) in office. Now produce HTML. We need to ensure no extra whitespace? It's fine. Let's craft:

              About Stepful

              Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

              Our Values

              • Care first: We do whatever it takes for our students to succeed.
              • Learn quickly: We test, learn with data, and iterate.
              • Build together: We win when we rely on each other.
              • Own it: We show up, take initiative, and show pride.