Staff Product Manager - Professional Experience

About ShiftKey

ShiftKey is a platform disrupting healthcare staffing by leveraging marketplace dynamics and deep industry knowledge. It plays a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals.

For more information, visit www.ShiftKey.com.

The role

The Product Team at ShiftKey operates in an augmented model. You will define and own the professional's experience end-to-end, from discovery to placement, and ensure their long-term retention. You will also design how professionals build reputation and get discovered by facilities, making earnings clear, and partner with the facility-side PM to maintain the marketplace's health.

Where you'll work

This is a fully remote position based in the United States. You should be comfortable working asynchronously and partnering with teammates in different time zones.

What You'll Be Doing

• Own the professional's experience end-to-end: discovery, placement, and retention strategies.
• Define and own Professional Lifetime Value, reporting on it to leadership.
• Build the retention strategy that keeps professionals active for years, not just their first shift.
• Design how professionals build reputation and get discovered by facilities.
• Make earnings clear - what they make, why, and how to make it better.

What You'll Need

• 7-9 years in product management, with meaningful time on the supply side of a marketplace or platform.
• Experience solving for engagement, not just availability, in a marketplace or platform.
• Comfort connecting product decisions to unit economics and talking through them with finance.
• Sharp data instincts - you instrument before you build, and can diagnose retention vs. discovery problems.
• A strong track record partnering across team boundaries you don't fully control.

Perks of working for ShiftKey

• Inclusive and collaborative work environment where all voices are valued.
• Hybrid-friendly office spaces designed to be fun and engaging.
• Comprehensive health, vision, and dental coverage.
• Benefits begin on your first day.
• Generous PTO and company-paid holidays, including flexible floating holidays.
• 100% 401(k) employer match up to 6%.
• Paid parental leave.
• Wellness support, including access to mental health resources.

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.