Staff Product Manager, Core Experience

About the role

We are seeking a Staff Product Manager to lead retention efforts at Tin Can. The ideal candidate will drive consistent calling among families, ensuring they continue to use Tin Can week after week. This role involves a wide range of responsibilities, from improving the app to proposing new accessories.

Responsibilities

• Find the highest-leverage ways to drive consistent calling, focusing on rituals that keep families coming back
• Translate broad goals into clear hypotheses and a focused product backlog
• Work closely with engineering to build durable calling rituals
• Design and ship product that builds lasting connections with families
• Instrument and measure the first-run and week-one experience to ensure Tin Can sticks
• Run experiments, synthesize learnings, and decide what to scale, iterate on, or stop
• Collaborate with leadership to align your work with overall product strategy and values
• Sharpen processes and norms to help the team ship and learn faster
• Pitch in across the product surface when needed, while continuing to own your area

Requirements

• 8+ years of consumer product management experience, including ownership of complex, ambiguous problem spaces
• A track record of moving retention or engagement metrics, not just shipping features
• Strong product instincts paired with analytical rigor and comfort with data
• Fluency using AI as a multiplier across discovery, prototyping, and analysis
• Excellent judgment around user trust, quality, and long-term tradeoffs, especially building for kids and the parents who trust us
• Clear communication and the ability to tell a compelling story about what you're learning and why it matters
• A hands-on and scrappy approach; you'd rather write the copy or dig into the bug yourself than wait on someone else
• A low-ego and collaborative vibe; you share credit and pitch in on problems that aren't yours

Qualifications

• Experience with consumer products and a deep understanding of user behavior
• Strong analytical skills and ability to interpret data
• Comfort with AI tools and their applications in product development
• Proven ability to manage and improve retention metrics
• Excellent communication and storytelling skills

Skills

• Product management
• Data analysis
• AI integration
• User experience design
• Experimentation and A/B testing

Benefits

Tin Can offers a competitive compensation range of $175K - $200K, along with a supportive and collaborative work environment.

Pay

$175K - $200K

Schedule

Full-time