Staff Product Designer, Group Practices

About the role

Headway’s mission is to provide accessible mental healthcare by automating administrative tasks and building tools for therapists to run their practices. We are a Series D company with a focus on group practices, aiming to expand access to affordable mental healthcare.

Responsibilities

• Design the onboarding, activation, and in-product experience for supervisors and supervisees as we expand from New York to all 50 states.
• Build bulk workflows, role-based views, multi-provider management, and practice-level analytics for admins and owners.
• Ensure platform-wide launches for group practices, adapting them to the group practice context.
• Partner with Sales and Customer Success to translate customer insights into product direction and design decisions.
• Contribute to the design system and culture, sharing AI practices and patterns with the design team.

Requirements

• 8+ years of product design experience, focusing on multi-user systems with different roles and permissions.
• Experience designing new product lines, validating business models, and scaling product areas.
• Strong understanding of revenue models and ability to connect design decisions to business outcomes.
• Comfortable working with AI prototyping tools like Claude Code, Cursor, and MagicPatterns.
• Ability to partner with Sales and Customer Success to gather insights and influence product decisions.

Qualifications

• Proven success in designing for platforms or marketplaces where segment-specific needs must be balanced with platform consistency.
• Strong visual and interaction design skills across growth surfaces and product surfaces.
• Able to adapt design approaches to accommodate different personas (admins, operators, end users).

Skills

• Expertise in user-centered design principles and methodologies.
• Experience with agile methodologies and iterative design processes.
• Strong project management and collaboration skills.
• Ability to work effectively in a remote and distributed team environment.

Benefits

We offer a comprehensive and competitive total rewards package, including:

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays per year
• Annual Holiday Break
• Compensation range: $212,000 - $265,000

Pay

The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location.

Schedule

Flexible work arrangements are available, with the option to work remotely.