Staff Housing Coordinator

About the role

The Staff Housing Coordinator supports the Human Resources Department by overseeing staff housing operations and fostering a positive residential experience for employees. This role serves as the primary representative in the housing community, ensuring accommodations are well-maintained, safety standards are met, and staff feel welcomed and supported. The ideal candidate is personable, organized, and able to balance community development with professional policy enforcement.

Responsibilities

• Welcome and orient new employees to the property and their accommodations, ensuring a seamless transition into the ranch community.
• Coordinate and execute staff transportation, including weekly grocery runs, scheduled off-property excursions, and airport transfers.
• Assist with staff community-building initiatives, including the planning and execution of employee events and recreational activities.
• Maintain staff housing areas to a high standard, including oversight of cleanliness, light maintenance, basic landscaping, and furniture assembly or relocation.
• Act as the primary onsite contact for residents, providing assistance with lockouts, emergency response coordination, and day-to-day residential needs.
• Manage housing supply inventory, including ordering, restocking, and tracking assets.
• Provide regular reports regarding housing occupancy, maintenance needs, and resident feedback to HR leadership.
• Manage the "check-in/check-out" process, ensuring accommodations are prepared for arrivals and inspected upon departures.
• Partner with HR to communicate and enforce housing policies, ensuring a safe, respectful, and inclusive living environment.
• Support HR scheduling, document completion, and other operational needs as required.
• Maintain strict confidentiality in all employee-related matters and model the organization’s values in all interactions.

Qualifications

• High School diploma or equivalent required; some college coursework preferred.
• Valid U.S. driver’s license with a clean driving record (essential for staff transportation).
• 1–2 years of experience in housing management, hospitality, facilities, or HR support.
• Strong interpersonal skills with a calm, kind, and professional demeanor, especially when handling conflict.
• Ability to enforce policies fairly and consistently while maintaining positive community relationships.
• Basic maintenance skills and comfort performing cleaning, light repairs, and manual labor.
• Proficiency in basic computer skills for reporting and scheduling (e.g., Microsoft Office or HCM software).
• Successful completion of a background check.
• Ability to quickly learn and navigate Property Management Systems (Opera) and Human Resources Information Systems (Dayforce).
• Experience using Microsoft Teams for professional communication and project tracking is highly preferred.

Physical Requirements

• Ability to lift and move 30–50 lbs. safely with or without reasonable accommodation.
• Ability to perform physical tasks including landscaping, cleaning, and moving furniture.
• Ability to drive vehicles for extended periods for staff transportation needs.
• Flexibility to work a non-traditional schedule, including evenings, weekends, and holidays, based on the needs of the housing community.