Staff Assistant

About the role

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Francisco Field Office, located in San Francisco, California.

Responsibilities

• Serving as staff assistant to an executive senior leader performing analysis and needs assessments.
• Managing incoming and outgoing correspondence, suspense, and reports; receiving incoming official mail and ensuring proper handling of administrative material.
• Serving as administrative action officer, directing tasks to appropriate staff element, monitoring progress, and assisting in coordination of responses to meet suspense dates.
• Managing sensitive management referrals that are remanded for resolution; coordinating all labor management meetings for grievances and oral replies, taking notes during these proceedings for the manager.
• Ensuring that administrative practices and procedures used are consistent with established policies, procedures, regulations, and missions.

Requirements

You must be a U.S. Citizen to apply for this position.

Males born after 12/31/1959 must be registered with Selective Service.

All pre-employment processes will be conducted in English.

You may be required to pass a background investigation.

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

The vacancy questionnaire includes four short, free-response essay questions.

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Conducting research on a variety of documents to gather, correlate, analyze, identify, and recommend solutions to resolve internal management problems and improve efficiency.
• Assisting in the location and collection of information and reference materials on issues and activities of current interest to the executive senior leader.
• Participates in a variety of special management studies/projects.
• Reviewing outgoing correspondence for neatness, accuracy, format, and adherence to policies.
• Covers all detailed travel planning to include aircraft and ground transportation, messages, passports, and visas in support of official travel.

Pay

This position starts at a salary of $93,358.00 (GS-11, Step 1) to $121,371.00 (GS-11, Step 10).

Schedule

Some positions fall under a special pay rate depending on the series, grade level and location of the position.

Please visit this link to view special pay rate charts.