SSVF Carolinas Team Lead - Durham (65281)

About the role

The Assistant Director oversees the SSVF program, which focuses on homelessness prevention, rapid re-housing, and transitional supportive services for veterans and their families. The position involves managing a caseload, coordinating outreach efforts, conducting assessments, and providing wraparound services.

Responsibilities

• Hold a case load for SSVF Program
• Provide day-today operational activities, including maintaining and keeping track of SSVF documents
• Provides team leadership for the SSVF program
• Back-up support for SSVF case management teams and act as an additional resource for Case Managers
• Coverage of client outreach and recruitment efforts for SSVF
• Designates incoming cases for intake to Case Management Team
• Develops inter-agency relationships to enhance the referral processes
• Reviews client files and provides guidance and direction to case managers
• Resolves client issues raised by Case Managers
• Conducts weekly SSVF team meetings
• Maintains records and prepares forms, reports and correspondence related to the federal grant funded SSVF program
• Attends and participates in public meetings and presentations to explain the SSVF program
• Facilitates and encourages the exchange of information with local, county, and regional agencies
• Facilitates the coordination of services with community partners, as assigned
• Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with Department leadership
• Analyzes and evaluates data, prepares reports and makes specific recommendations concerning the SSVF program
• Complete monthly report cover sheet and repository upload as required by SSVF and all other reporting as requested
• Coordinate outreach efforts for the SSVF Program
• Screen potential program participants for program eligibility using approved forms and follow up with applicable agencies to verify participant information and income status when needed
• Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan
• Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans
• Assist with the development of planning, evaluation and implementation of procedures in support of the SSVF program
• Ensure appropriate use of and documentation of any temporary financial assistance
• Ensure that participants receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community
• Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning
• Complete all appropriate reporting in HMIS and other systems as required

Qualifications

• A bachelor's degree in counseling psychology, rehabilitative counseling, or related human service field is required.
• A minimum of two years experience working with homeless individuals and families including veterans is preferred.
• Veteran or member of a veteran family is a plus.