SSVF Carolinas Case Manager - Durham (68966)

Responsibilities

• Coordinate outreach efforts for the SSVF Program including establishing an outreach plan, developing a schedule, and communicating with the VA and other key housing and community providers.
• Screen potential program participants for program eligibility and verify information from applicable agencies.
• Conduct housing and comprehensive supportive services assessments for program participants and develop a Family Services Plan.
• Provide service coordination between the program and community partners, ensuring revisions to service plans and development of placement, stabilization, and follow-up plans.
• Support persons served and their families/supporters by providing or arranging for housing support and wraparound services, connecting to VA and mainstream resources.
• Travel to housing sites to support persons served, monitor progress, and address health, behavioral, or life skills issues.
• Communicate effectively with clients, service teams, and other stakeholders to address issues with services or supports, especially living skills, employment, education, family, and socialization.
• Ensure appropriate use of and documentation of any temporary financial assistance.
• Ensure participant category reassessments are completed according to specific SSVF requirements.
• Participate in program and professional supervision, attend required meetings and trainings, and contribute to team-based collaborative planning.
• Complete all appropriate reporting in HMIS and other systems as required.

Qualifications

• A bachelor’s degree in counseling psychology, rehabilitative counseling, or a related human service field is preferred (or comparable experience).
• Experience working with homeless individuals and families, including veterans, is a plus.