SSVF Carolinas Case Manager - Durham (67701)

Responsibilities

• Coordinate outreach efforts for the SSVF Program including establishing an outreach plan, developing a schedule, and communicating with the VA and other providers.
• Screen potential program participants for eligibility and verify information from VA-approved forms and applicable agencies.
• Conduct housing and comprehensive supportive services assessments, develop a Family Services Plan, and coordinate services with community partners.
• Provide or arrange for housing support and wraparound services, connecting clients to VA and mainstream resources.
• Travel to housing sites to support clients, monitor progress, and address health, behavioral, and life skills issues.
• Communicate effectively with clients, service teams, and other stakeholders to address issues and adjust services as needed.
• Ensure appropriate use of and documentation of temporary financial assistance and participant category reassessments.
• Participate in program and professional supervision, attend meetings, and contribute to team-based collaborative planning.
• Complete required reporting in HMIS and other systems.

Qualifications

• A bachelor’s degree in counseling psychology, rehabilitative counseling, or a related human service field (or comparable experience).
• Experience working with homeless individuals and families, including veterans, is preferred.