SSR Quality Control Supervisor
About SpartanX
SpartanX, LLC is dedicated to delivering reliable solar energy solutions to homeowners. Our mission is to innovate, operate with integrity, and achieve excellence in solar energy. Join us in shaping the future of clean energy.
About This Role
SpartanX is seeking an experienced SSR Quality Control Supervisor to oversee the Site Survey Report (SSR) Quality Control team. This role ensures that all projects entering Design and Engineering have accurate, complete, and technically sound field data.
Overall Responsibilities
Lead, coach, and develop the SSR Quality Control team
Maintain daily production goals and quality expectations
Monitor employee productivity, accuracy, and turnaround times
Conduct quality audits and provide coaching and performance feedback
Afford hiring, onboarding, and training new SSR QC Specialists
Develop Standard Operating Procedures (SOPs) and quality standards
Promote a culture of accountability, continuous improvement, and operational excellence
Quality Control Oversight
Review and approve Site Survey Reports (SSRs) before release to Design and Engineering
Ensure all required documentation, measurements, photos, and electrical information are complete
Verify electrical components such as: Main Service Panels, Subpanels, Meter locations, Breaker sizing, Conductor sizing, Grounding and bonding, Service equipment
Identify recurring survey deficiencies and implement corrective actions
Maintain department-wide quality standards and consistency
Operational Support
Partner with Site Survey, Design, Engineering, Permitting, Scheduling, and Operations teams
Resolve escalated SSR issues and technical questions
Monitor department KPIs including: Accuracy, Turnaround time, Error rates, Rework percentage, Production volume
Develop reports and performance dashboards for leadership
Recommend workflow improvements that increase efficiency while maintaining quality
Qualifications
Strong residential electrical knowledge required
Residential solar experience strongly preferred
Previous quality control or technical review experience required
Previous supervisory or team leadership experience required
Strong understanding of residential solar construction and project workflows
Excellent analytical and problem-solving skills
Exceptional attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities while meeting production deadlines
Comfortable working with CRMs, spreadsheets, cloud-based platforms, and project management systems
Preferred Qualifications
Previous Site Survey Review or SSR QC experience
Experience supporting Engineering or Design departments
Understanding of NEC requirements and residential electrical code
Experience managing offshore or remote production teams
Leverage Lean, Six Sigma, or process improvement experience
Experience developing SOPs and KPI reporting