Sr. Telecom/Network Admin., El Paso Health

About the role

Under the general direction of the Director of Systems and Networks, this position leads the design, implementation, and support of the telecommunications infrastructure, intranet and internet connectivity, and supports the local and wide area networks (LAN/WAN). It contributes to the development of policies and standards related to telecommunications and networking, leads efforts to ensure network stability, reliability, security, and integrity, and designs and implements scalable telecommunications and network solutions for El Paso Health through network management solutions, LAN/WAN infrastructure redesign, and/or expansion of existing networks. The role also develops and maintains integrated solutions for voice, video, and data, performs tuning tasks associated with telecommunications, networks, systems, and applications performance in a local and wide area environment, and serves as Project Manager for system and infrastructure upgrades, including oversight of building infrastructure modifications required to support data‑center operations.

Responsibilities

• Network and telecommunications design, project management, implementation, and support including routers, switches, VLAN segmentation, firewalls, telecommunications devices, wireless technology, communication protocols, IP scheme design, VoIP, and contact‑center platforms.
• Oversight of building physical security systems and participation in security‑related operational response.
• Secondary/backup support for servers, operating systems, remote desktop, patching, backups, asset management, licensing, and end‑user support.

Skills

• Strong oral communication skills to establish and maintain effective working relationships with customers.
• Knowledge of hardware and software requirements.
• Ability to operate hand and power equipment safely, following department and Hospital Safety procedures.
• Good interpersonal skills and abilities.
• Extensive computer experience on both hardware and software.
• Ability to work independently and as a team member.
• Sound judgment in problem solving.
• Capable of handling change and stressful situations.
• Comfortable with conflict resolution and negotiation.
• Knowledge of electronics and computer equipment maintenance.
• Organized and detail‑oriented.

Requirements

• Eight years of experience as a Network or Telecommunications Administrator.
• At least three years working with network hardware and software, supporting network operations, including management of Microsoft Windows networks and Active Directory.
• Management experience with routers, switches, firewalls, and VoIP systems and contact‑center components.
• Proficiency in the use of network monitoring tools.
• At least two years of experience managing network infrastructure projects, including data‑center support systems such as CRAC, fire suppression, and redundant power systems.

Qualifications

• Associate degree in microcomputer technology or related field (required).
• Microsoft, Cisco, VMware, or industry‑recognized certification (preferred).