Telecom System Admin (Full-time) - Healthcare IT (Boulder, CO)
Boulder Medical Center · Boulder, CO · Today
On-siteInformation Technology$78k–$97k/yrFull-time
Job Perks
- Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
Job Duties
- Responds to Tier 1 and Tier 2 level Helpdesk requests with telecommunications issues.
- Manages telephony issues and security related incidents surrounding PBX, specifically 3CX.
- Maintains hardware inventory for all BMC phones, headsets, and PBX equipment.
- Participates as a team-member for the configuration and installation of telecommunications hardware/software.
- Performs technical review and analysis recommending technology solutions and direction as needed.
- Assists with all automated faxing architecture and routing as well as support for printing and fax issues.
- Performs on-call rotations based on needs of the medical center.
- Works closely with other IT members on various projects throughout the environment.
Required Experience Skills and Abilities
- Must possess advanced knowledge and understanding of Microsoft operating systems.
- Knowledge and understanding of Linux operating systems is a plus.
- A working knowledge of networking basics, virtualization, and SAN technologies is a plus.
- Must possess excellent verbal and written communication skills.
- Must be able to demonstrate patience and flexibility when responding to end-user needs and requests.
Education
Bachelor degree in computer science, Information Systems, Engineering or equivalent combination of experience and/or education.
Experience
- Must have 3+ years' experience analyzing, planning and supporting systems in a multi-site, networked environment, preferred.
- IT experience in a healthcare setting, highly desired.
Salary Range
Hiring range is $78,000 - $97,000 / annually; depending on experience
Location
Boulder, CO