Sr Strategic Account Manager, Consumer Lending

About the role

Nova Credit is seeking a Sr. Strategic Account Manager (IC4) to drive rapid revenue growth through new logo acquisition and expansion within existing customer accounts. This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area, with travel to client sites required approximately 25% of the time. Candidates based in NYC are preferred, but relocation support is provided.

Responsibilities

• Understand Nova Credit's value proposition, business model, and products
• Meet consumer lending prospects and customers; define account plans focused on rapid scaling and differentiation strategies
• Master the full Nova Credit product suite focusing on consumer lending use cases and optimization opportunities
• Proactively establish external relationships, drive the pre-sales process, lead Quarterly Business Reviews (QBRs) / Executive Steering Committees (where relevant), and interface with C-suite executives to align on joint business objectives and growth targets
• Lead & execute targeted business development activities to generate new pipeline
• Effectively use data analytics to understand customer acquisition patterns, portfolio performance, and usage optimization for consumer lending products
• Develop compelling strategic narratives and presentations tailored to different executive audiences
• Deliver significant revenue growth in line with company projections through strategic account expansion
• Qualify and execute expansion opportunities spanning consumer acquisition marketing, credit policy optimization, and technology enhancements, including up-sells and cross-sells tailored to fast-scaling consumer lenders
• Serve as Nova's "voice of the consumer lending customer" by surfacing feedback and advocating for roadmap priorities that strengthen value for your book of business
• Mentor team members and contribute to best practices for managing high-growth Financial Services accounts

Qualifications

• 8+ years of experience as a Management Consultant, Strategic Partnerships Lead, Enterprise Account Executive, or Enterprise Account Manager
• Demonstrated expertise in both account management and business development, with experience identifying and closing new business opportunities alongside expertly managing existing enterprise level financial services relationships
• Executive-level communication and strategic synthesis skills - Ability to distill complex concepts into strategic narratives for C-suite audiences, with proven storytelling abilities and diplomatic probing skills to uncover true customer needs; experience in structuring problems and delivering executive-ready recommendations
• Understanding of consumer lending dynamics including credit risk management, customer acquisition, and regulatory considerations
• Exceptional analytical mindset with a structured approach to problem solving and comfort manipulating complex data to identify opportunities and support decision-making
• Strong relationship-building skills with ability to establish trust with fintech and issuer stakeholders
• Collaborative approach with ability to work effectively across technical and business teams
• Hyper-ownership mentality with coachability with strong sense of urgency and accountability, with the ability to manage numerous high-complexity enterprise accounts while receiving feedback constructively and continuously improving

Pay

$264,000 - 330,000 USD

Schedule

This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area, with travel to client sites required approximately 25% of the time. Candidates based in NYC are preferred, but relocation support is provided.