Sr Services Sales Representative- Education

About the role

Seeking a highly motivated and results-driven Sales Professional to join the Customer Success Services (CSS) team, specifically focusing on expanding and growing CSS offerings within Education Accounts across North America. This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the Education industry and its unique needs.

Responsibilities

• Sales Leadership & Strategy: Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing education clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations.
• Account Management & Expansion: Manage and expand relationships with key education accounts. Identify opportunities for new business and expand existing contracts by introducing Oracle’s comprehensive CSS portfolio.
• Solution Development & Proposal: Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer’s service lifecycle and provide clear value to their business.
• Sales Execution & Forecasting: Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies.
• Value Proposition & Negotiation: Collaborate with internal teams to present and sell the value of Oracle’s CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle’s business objectives.
• Industry Knowledge & Thought Leadership: Stay current on trends in the healthcare sector, including regulations, digital health technologies, and challenges faced by education providers. Provide insights and consultative advice to customers on best practices in education IT and customer success.
• Driving the implementation of CSS sales and marketing campaigns
• Generating, maturing and following up on leads
• Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
• Work both independently and with Oracle’s XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota
• Create compelling, personalized CSS propositions for targeted prospects and customers
• Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle
• Create and communicate reference sites
• Development of an industry customer reference program

Qualifications

• 8 years applicable experience including minimum 5 years of sales experience.
• Oracle knowledge and/or knowledge of Oracle's competitors.
• Strong presentation, organization, coordination and negotiation skills.
• Good eye for business.
• Works with setting priorities and creation of sales related business plans.
• Easy to adapt to changes and to cultural differences.
• Familiar with the culture of a US Company and follow its Business Ethics and Conducts.
• Great teammate.
• Fluent in English.
• Willing to travel (50%).