Sr. ServiceNow/Nuvolo Developer

Accountabilities

• Lead technical delivery across ServiceNow and Nuvolo platforms, supporting configuration, customization, development, and ongoing platform improvements.
• Serve as a senior technical resource responsible for ServiceNow and Nuvolo implementation, configuration, development, support, and maintenance activities.
• Analyze business processes and systems to identify opportunities for automation, optimization, and improved workflows.
• Design and develop ServiceNow/Nuvolo solutions, including applications, forms, workflows, policies, access controls, integrations, and custom configurations.
• Translate user stories and business requirements into technical solutions while following platform best practices and architectural standards.
• Perform hands-on development activities, including JavaScript coding, integrations, configuration updates, and unit testing.
• Create and manage update sets to migrate configurations between environments.
• Troubleshoot complex platform issues, implement fixes, and perform root cause analysis.
• Prepare and present technical deliverables for both internal teams and client stakeholders.
• Provide advanced platform support while ensuring reliability, performance, and continuous improvement.

Requirements

• Experienced ServiceNow and Nuvolo developer with strong platform expertise, development skills, and the ability to deliver enterprise-level solutions in a client-focused environment.
• Bachelor’s degree in Computer Science, Software Engineering, Business Management, or a related field preferred.
• ServiceNow Application Developer and/or Implementation Specialist certification required.
• ServiceNow Administrator certification required.
• Completed Nuvolo training and experience implementing Nuvolo space management solutions for at least one customer.
• Minimum of 7 years of professional experience in software development, technology consulting, or related fields.
• Minimum of 2 years of direct ServiceNow development experience.
• Minimum of 1 year of direct Nuvolo platform experience or experience with similar Integrated Workplace Management Systems (IWMS).
• Strong knowledge of ServiceNow administration, development, security, data management, and integrations.
• Experience developing solutions aligned with ServiceNow best practices and technical architecture standards.
• Strong JavaScript development experience, including server-side and client-side scripting.
• Experience with web technologies such as DHTML, CSS, AJAX, XML, and HTTP.
• Experience with database technologies including SQL, MySQL, Oracle, or JDBC.
• Familiarity with ServiceNow customization tools including UI Actions, Business Rules, Client Scripts, Catalog Scripts, Web Services, Roles, Groups, and related platform components.
• Understanding of advanced ServiceNow development concepts, including Glide APIs, Jelly scripts, server-side JavaScript, database relationships, and query management.
• Ability to meet applicable government eligibility requirements.

Benefits

• Competitive salary range of approximately $120,000 to $138,000 annually.
• Comprehensive medical, dental, and vision insurance coverage beginning shortly after joining.
• 401(k) plan with immediate employer contributions and no required matching.
• Generous paid time off policy and paid federal holidays.
• Pet insurance options to support employee wellbeing and family needs.
• Tuition reimbursement, internal training programs, and employer-sponsored industry certifications.
• Collaborative and supportive work environment focused on innovation and professional growth.
• Team-building activities, community engagement opportunities, and company events.