Sr. ServiceNow Developer
About the role
We are seeking an experienced ServiceNow Sr. Developer to support a strategic ServiceNow consolidation initiative related to the integration of Exact Sciences (OnCO) into the environment. This role will focus on the design, development, configuration, integration, and migration of ServiceNow capabilities as the organization transitions approximately 8,000 users to a single ServiceNow instance. The ideal candidate will have deep technical expertise across the ServiceNow platform, including ITSM, CMDB, integrations, workflow automation, and data migration. This individual will work closely with ServiceNow architects, business analysts, process owners, and platform leadership to deliver scalable solutions that support service management process alignment and platform consolidation.
Responsibilities
- Design, develop, and configure solutions within the ServiceNow platform to support migration and integration objectives.
- Build and enhance workflows, business rules, client scripts, UI policies, Flow Designer solutions, and custom applications.
- Develop and maintain platform customizations while adhering to ServiceNow development best practices.
- Troubleshoot and resolve complex platform issues, defects, and performance challenges.
- Develop and support technical integrations between legacy and target ServiceNow environments.
- Assist in the migration of ServiceNow processes, configurations, data, user groups, and catalog items.
- Support consolidation efforts into a single ServiceNow instance.
- Develop scripts and automation solutions to streamline migration and transformation activities.
- Participate in cutover planning and production deployment activities.
- Support implementation and enhancement of Incident Management, Change Management, Problem Management, Service Catalog, Knowledge Management, and Governance, Risk & Compliance (GRC).
- Collaborate with Business Analysts and process owners to translate business requirements into technical solutions.
- Configure workflows and automation supporting future-state processes.
- Support CMDB integration, configuration, and data migration efforts.
- Analyze and transform configuration data, CI relationships, and service mappings.
- Assist with CMDB data quality initiatives and governance requirements.
- Develop solutions supporting infrastructure, network, and application asset integration.
- Work closely with ServiceNow architects, SMEs, and technical teams to design and implement scalable solutions.
- Participate in technical design sessions and code reviews.
- Contribute to solution documentation, deployment plans, and operational support procedures.
- Support testing, validation, and remediation activities throughout the migration lifecycle.
- Provide technical expertise during project planning and execution phases.
Qualifications
- Experience developing ServiceNow integrations using REST, SOAP, APIs, MID Server, and IntegrationHub.
- Strong JavaScript development skills within the ServiceNow platform.
- Experience with data migration, transformation, and platform consolidation initiatives.
- Knowledge of ServiceNow security, ACLs, roles, and application architecture.
- Ability to troubleshoot complex technical issues and deliver scalable solutions.
Pay
The pay range for this position is $65.00 - $75.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Schedule
This is a Contract position based out of North Chicago, IL. This is a fully onsite position in North Chicago, IL.