Sr. Scrum Master/Project Manager

Accountabilities

• Establish Agile standards, improve engineering delivery practices, and provide leadership across multiple teams while maintaining strong alignment between business priorities and technical execution.
• Lead Agile program practices across multiple engineering teams by defining and maintaining consistent Scrum ceremonies, workflows, delivery standards, and escalation processes.
• Coach and support Scrum Masters across the organization, helping improve facilitation skills, Agile maturity, and team effectiveness.
• Own and evolve an Agile Development Metrics & Quality Accountability Framework using Jira and GitHub data to provide reliable delivery and quality insights.
• Develop and maintain reporting dashboards tracking delivery performance, sprint predictability, cycle time, throughput, work in progress, quality trends, and defect management.
• Establish practices for code review quality, defect tracking, accountability reporting, and continuous improvement across engineering teams.
• Partner with Product Management and Product Owners to translate strategic roadmaps into actionable Agile execution plans.
• Facilitate scaled Agile activities, including cross-team coordination, dependency management, planning sessions, and delivery health reviews.
• Identify opportunities to improve processes, leverage AI-assisted engineering tools, and increase operational efficiency.
• Communicate delivery risks, quality trends, and improvement opportunities clearly to technical and business stakeholders.

Requirements

• An experienced Agile professional with strong technical understanding, leadership capabilities, and a proven ability to improve software delivery processes in complex environments.
• A Bachelor’s degree in a related field or equivalent professional experience.
• 5+ years of experience as a Scrum Master, Agile Project Manager, or similar role within a software development environment.
• Experience coaching Scrum Masters or leading Agile practices across multiple concurrent teams.
• Strong knowledge of Agile frameworks such as Scrum, SAFe, Scrum@Scale, or similar scaled delivery methodologies.
• Experience serving as a bridge between Product Management, Product Owners, and Engineering teams.
• Hands-on experience administering Jira, including workflows, sprint configuration, boards, and Agile reporting.
• Familiarity with GitHub pull request workflows, branch protection practices, and Jira-GitHub integrations.
• Experience designing and implementing delivery metrics, quality measurement frameworks, and stakeholder reporting solutions.
• Ability to analyze operational data and translate insights into actionable improvements.
• Familiarity with AI-assisted engineering tools and modern software delivery workflows.
• Strong communication, facilitation, coaching, and stakeholder management skills.
• Scrum Master certification such as CSM, PSM, or equivalent is preferred; SAFe certifications are a plus.
• Experience with BI and reporting tools such as eazyBI or similar platforms is highly desirable.
• Experience working in regulated industries with compliance requirements such as HIPAA, HITECH, PCI DSS, or similar standards is a plus.

Benefits

• Competitive annual salary range of $110,000-$140,000, based on experience and qualifications.
• Health insurance coverage, long-term disability insurance, and life insurance.
• Unlimited paid time off and 10 paid holidays.
• Paid parental leave.
• 401(k) plan with employer matching contributions.
• $100 monthly connectivity stipend reimbursement.
• Work anniversary recognition bonuses.
• Employee recognition programs and opportunities for professional growth.
• A supportive environment focused on collaboration, innovation, and continuous improvement.