Sr Project Manager/Scrum Master

Key Responsibilities

• Lead end-to-end project management for enterprise-level Marketing initiatives.
• Drive enablement efforts for a new non-tender loyalty program and related marketing systems.
• Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
• Manage project scope, timelines, budgets, risks, and dependencies.
• Collaborate closely with business stakeholders, marketing teams, IT, and external vendors.
• Ensure alignment between Agile teams and overall program objectives.
• Track and report project milestones, deliverables, and financial metrics.
• Identify risks and develop mitigation strategies proactively.
• Promote Agile best practices while balancing traditional project governance requirements.
• Ensure effective communication and stakeholder engagement throughout the project lifecycle.

Required Qualifications

• 8+ years of Project Management experience with a strong blend of Agile and Waterfall methodologies.
• Proven experience serving as both Project Manager and Scrum Master in enterprise environments.
• Hands-on experience with Marketing technologies (e.g., CRM, loyalty platforms, digital marketing systems).
• Strong understanding of Agile frameworks (Scrum, SAFe preferred).
• Excellent stakeholder management and cross-functional leadership skills.
• Experience managing large-scale, complex initiatives with multiple workstreams.
• Strong risk management, budgeting, and reporting capabilities.
• Exceptional communication and facilitation skills.

Preferred Qualifications

• Experience supporting loyalty programs or customer engagement platforms.
• PMP, PMI-ACP, or Certified Scrum Master (CSM) certification preferred.
• Experience working in retail or consumer-facing industries is a plus.