Sr. Program Administrator

Job Purpose

The Sanmina facility in Austin, Texas provides precision machining and mechanical assembly services to customers. The Sr. Program Administrator will serve as the operational backbone for these programs, assisting in managing the business relationship between assigned customers and the manufacturing facility.

Nature of Duties/Responsibilities

• Interacts with customers, company sales and/or service representatives and handles a variety of pre-sales or post-sales service functions.
• Updates databases with status of returned materials issues and accounts for returned inventory.
• Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules (RMA).
• The Program Administrator will be processing customer RMA(s) Order Entry and change notices.
• Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
• Supports the business relationship between assigned customer(s) and the manufacturing facility ensuring that Customer Expectations are met and/or exceeded.
• Supports the Program Manager in commercial management of customer(s) including product margin, product pricing (Price effectively, Inventory Re-valuation), Excess & Obsolete Material issues, Accounts Receivable Issues, with the customer.
• Understands the customer(s) contract terms and its implications on the order process.
• Manages the customer(s) backlog/demand and works with planning to ensure proper MRP/DRP runs.

Education Qualifications

• The Academic Path: A Bachelor’s Degree in Business Administration, Supply Chain, Engineering, or a related field.
• The Technical Path: 5+ years of project administration or coordination experience specifically within a manufacturing environment (Precision machining, CNC, aerospace, automotive, or medical device assembly preferred).

Experience Qualifications

• Demonstrated excellent communication skills to develop and maintain proactive customer interaction. Comfortable interfacing with CNC machinists on the floor, quality inspectors and corporate leadership.
• Must be able to work independently, multitask & quickly while under pressure in a fast-paced environment.
• Proficiency with basic data tools (Excel/Google Sheets) and a willingness to learn Oracle.
• Excellent organizational, interpersonal, and writing skills are required.

Why Join Us?

• We are committed to your professional growth. This position is eligible for our Educational Assistance Program, which provides financial support for relevant certifications (such as PMP) or degree programs to help you transition into a Program Manager role.
• The Program Administrator is a foundational role designed for an aspiring professional looking to launch a career in Business Management and Operations. The position offers a direct pathway to becoming a Program Manager by providing hands-on exposure to resource and budget management, cross-functional coordination with various departments, strategic alignment and planning within a mentorship-focused environment.

Additional Information

This is an ITAR facility and applicants must be a US Citizen or a lawful permanent resident.

Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity