Sr Program Administrator

Nature of Duties/Responsibilities

• Supply Commits
• Administer the supply-commit process
• Cook up the supply-commit process in conjunction with purchasing, planning, production & program management
• Communicate order status and commits to customer
• Cook up commit improvement/reschedule requests
• Escalate to the respective Program Manager and other relevant plant personnel in resolving any demand and supply conflicts
• Facilitate the resolution of any ‘standard’ planning / ordering requests with the customer and the site
• Establish a formal commit communication with the customer (weekly, daily)
• Demand Management
• Utilize the backlog analyzer to improve order management performance
• Understand the customer contract terms and its implications on the order process
• Understand the product lead-time portfolio and its implications on the order process
• Maintain complete and detailed files on all customer demand and resulting MDS/MRP execution
• Generate and maintain the respective customer’s waterfall analysis
• Customer Management
• Escalate to the respective Program Manager any potential customer care issues between SANMINA-SCI and the customer
• Participate in the generation of the quarterly customer account reviews to the customer
• Support operations in all customer related activities
• Build and promote a healthy business relationship between SANMINA-SCI and the customer
• Cook up all Engineering Changes including as how it relates to Product deliveries, pricing, etc.
• Customer Reporting/Administration
• Cook up all Customer reports. Reports prepared by appropriate CFT Owner and issued to Customer on time
• Support QBR preparation
• Maintain Customer report profile: detail report, content, owner and frequency of distribution

Education/Experience

• 4-6 years program administrator experience in a manufacturing environment
• Experience with computers and Microsoft; word, excel