Sr. Program Administrator

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. The Sanmina facility in Austin, Texas provides precision machining and mechanical assembly services to customers.

About the role

Sanmina is seeking a highly motivated Program Administrator to join our Program Management team and serve as the operational backbone for our precision machining and complex mechanical assembly programs. In this role, you will help assist in managing the business relationship between assigned customer and our manufacturing facility to ensure customer expectations are consistently met or exceeded. You will be responsible for tracking project milestones, managing documentation, coordinating between cross-functional teams (Engineering, Quality, Supply Chain, and Production), and ensuring that high-tolerance, highly regulated manufacturing programs run smoothly from kickoff to final shipment. Operating in a fast-paced, high-volume environment, you will balance compliance gatekeeping, operational support, and data management.

Responsibilities

• Interacts with customers, company sales and/or service representatives and handles a variety of pre-sales or post-sales service functions.
• Updates databases with status of returned materials issues and accounts for returned inventory.
• Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules (RMA).
• Processes customer RMA(s) Order Entry and change notices.
• Ensures service information is accessible by sorting and filing documents/forms.
• Maintains records of returns, schedule changes, product enhancements or changes, and product pricing, and resolves return credit problems.
• Supports the business relationship between assigned customer(s) and the manufacturing facility ensuring that Customer Expectations are met and/or exceeded.
• Supports the Program Manager in commercial management of customer(s) including product margin, product pricing, inventory re-valuation, excess & obsolete material issues, and accounts receivable issues.
• Understands the customer(s) contract terms and its implications on the order process.
• Manages the customer(s) backlog/demand and works with planning to ensure proper MRP/DRP runs.

Requirements

• Bachelor’s Degree in Business Administration, Supply Chain, Engineering, or a related field.
• OR 5+ years of project administration or coordination experience specifically within a manufacturing environment (Precision machining, CNC, aerospace, automotive, or medical device assembly preferred).

Qualifications

• Demonstrated excellent communication skills to develop and maintain proactive customer interaction.
• Comfortable interfacing with CNC machinists on the floor, quality inspectors, and corporate leadership.
• Ability to work independently, multitask, and perform quickly under pressure in a fast-paced environment.
• Proficiency with basic data tools (Excel/Google Sheets) and a willingness to learn Oracle.
• Excellent organizational, interpersonal, and writing skills.

Benefits

• Eligible for our Educational Assistance Program, which provides financial support for relevant certifications (such as PMP) or degree programs to help you transition into a Program Manager role.

This is an ITAR facility and applicants must be a US Citizen or a lawful permanent resident. Sanmina is an Equal Opportunity Employer.