Sr Production Supervisor

Supervisory Duties

• Supervises workers that operate production machinery, assemble items, perform quality control, or package goods for shipment.
• Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Responsible for workforce planning and manpower forecasting to align staffing levels with production goals and business objectives.
• Deliver clear and concise information during shift transition meetings, ensuring the next shift is prepared for success.
• Provide the next level of support for escalated issues during work shifts.
• Maintain consistent production quality by monitoring departmental performance metrics.
• Communicate effectively with management and customers to ensure Service Level Agreements (SLAs) are met and issues are promptly resolved.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Aids in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepare and administer daily performance feedback and reporting as required.
• Cook up the flow of work through the department and ensure that department has sufficient levels of inventory to meet demand and is staffed appropriately.
• Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.

Qualifications

• 4-5+ years of leadership experience, preferably in a high volume production environment.
• Capable problem-solving skills and decision-making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement.
• Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Strong computer skills, including proficiency in Microsoft Office.
• General knowledge of OSHA Standards.

Preferred Qualifications

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation.
• Supervising temporary staff.
• Experience working with UKG and Kronos.
• Ability to develop and articulate a clear strategic vision.

Education

• Associate degree preferred or equivalent years of hands-on experience.

Physical Demands and Working Conditions

• Warehouse environment.

Benefits

• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Tuition reimbursement.