Sr. Principal Key Account Manager

What future do you want to create? At Hays, we believe in being lifelong partners—to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including MSPs and advisory services, to solve the challenges our customers face today, tomorrow, and in the future. Our knowledge through scale, deep understanding, and our ability to meaningfully innovate is what sets us apart.

Why join Hays?

• Be part of a global team driven by the Hays spirit—an inclusive, motivating energy where collaboration and fun go hand-in-hand.
• Personal growth leads to professional progression with open and accessible managers who support your career journey.
• Access to a variety of progression opportunities determined by your performance, backed by our scale and expertise.
• Work at the leading edge of the recruitment industry, shaping the future of work in a fast-paced environment.

Our Values

• Build Partnerships
• Think Beyond
• Do the Right Thing

About the team

Join our high-performing IT Account Management team, comprised of professionals from diverse cultures and backgrounds. The team includes top-producing recruitment experts with global experience, industry specialists with over 12 years of staffing expertise, and high-achieving consultants. Our leadership fosters an environment of hands-on support, collaboration, and inclusive competition. We thrive in a high-paced, sales-driven culture while enjoying team lunches, bonding activities, and happy hours to celebrate success.

Responsibilities

• Develop new business relationships within existing accounts and maintain your network of clients through business development calls, client visits, networking, and entertainment events.
• Apply a relationship-based sales approach to build and maintain a successful book of business.
• Foster long-term relationships with clients through ongoing contact.
• Grow contractor headcount for your designated market and act on leads passed to you.
• Build foundational recruitment skills, knowledge, and take responsibility for your own development.
• Participate in ongoing professional development opportunities with Learning & Development.
• Actively showcase and live the Hays values, vision, standards, and expectations for high performance.

Requirements

• 3-6+ years' experience in a staffing sales-related role.
• Achievement-focused, resilient, authentic, and trustworthy.
• Self-motivated, self-reliant, and takes initiative.
• Strong communicator; able to overcome obstacles and work as a team player.
• Desire for personal development and professional growth.

Benefits

• Base compensation of $75,000, plus tiered commission.
• Remote work options.
• PTO starting at 22 days, plus 2 floating holidays and 2 volunteer days. Top producers have the opportunity to earn unlimited PTO.
• Competitively priced medical, vision, and dental plans.
• 401K retirement plan.
• Initial and continuous training and support from Learning & Development for professional growth.

About Hays

Hays is the world's leading recruitment expert, placing 80,000 people in permanent jobs and over 250,000 in temporary roles globally each year. We employ over 13,000 recruiting experts across 32 countries, offering unparalleled opportunities for growth, leadership, and travel. With over 6 million followers, we are the most followed staffing company on LinkedIn.

We challenge the status quo in our ways of working, technology, and tools to create stronger, fairer, and more inclusive working environments. Diversity, equity, and inclusion are at the heart of our culture. We encourage applicants from all backgrounds, including women, indigenous people, visible or racial minorities, persons with disabilities, and other protected groups. Our active employee resource groups—such as the Pride Network, Black Excellence Network, WE Lead (for female leaders), and others—support Veterans, neurodiverse individuals, South Asians, and sustainability advocates.