Sr OCM Manager

Role Overview

We are seeking a senior-level Organizational Change Management (OCM) Manager to lead enterprise-level business and technology transformations. This role involves managing a large portfolio of OCM projects, influencing executive stakeholders, and driving the successful adoption of change initiatives. The ideal candidate is a strong leader capable of functioning in ambiguous circumstances with competing priorities and providing strategic direction for IT operations.

Responsibilities

• Drive the successful adoption of business and technology transformations by leading enterprise-level organizational change initiatives.
• Develop and execute comprehensive OCM strategies and implementation plans, including stakeholder analysis, executive alignment, and communication.
• Provide hands-on coaching and advisory support to front-line leaders to ensure consistent change leadership across the organization.
• Drive strategic IT engagement by managing programs such as IT Townhalls, technical trainings, CIO Roundtables, and new hire onboarding.
• Manage CIO communications and speaking engagements, ensuring alignment with strategic messaging and business priorities.
• Serve as a strategic leader for high-impact initiatives that shape the future of IT operations, fostering collaboration with IT Leaders to scale best practices.
• Provide oversight of key operational platforms, including systems for contingent labor management and labor cost analysis.
• Manage the technical training program, working with vendors to provide appropriate training and handling the administration of training portals.

Required Qualifications

• A strong leader capable of influencing executives, navigating organizational dynamics, and operating effectively in ambiguous circumstances.
• Must be comfortable presenting to large audiences.
• 5+ years of experience managing people.
• 10+ years of experience in Organizational Change Management is preferred, with a strong understanding of OCM principles and the ability to work independently.
• Experience leveraging data and digital tools to track engagement, measure adoption, and optimize outcomes.

Preferred Qualifications

• Experience overseeing relationships with IT contract labor suppliers to ensure performance, cost-competitiveness, and operational efficiency.
• Familiarity with facilitating labor-related sourcing and contracting processes across IT, working with various internal teams.
• Experience in facilitating annual planning and budgeting for new resources to ensure data accuracy and strategic alignment.
• Proficiency in managing contractor conversion processes, including planning, financial implications, and hiring coordination.
• Willingness to manage and grow into responsibilities related to the labor vendor ecosystem and IT labor planning.

Benefits

• Supplemental benefits including medical, dental, vision, life, disability, and other insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep.
• Library of technical and leadership courses, books, and seminars once you have 6+ months of tenure.
• Certification discounts and perks to associations including CompTIA and IIBA.
• Dedicated customer service team for Consultants and a certified Career Coach.