Sr. Manager, Workflow Development
Smurfit Westrock · Michigan, United States · 1 wk ago
ManagementFull-time
The Role
This role is based in North America Consumer Packaging and is responsible for leading the design, implementation, and standardization of automated prepress workflows across operations.
Responsibilities
- Lead the creation, development, and rollout of standardized prepress workflows across all North America Consumer Packaging facilities
- Design and oversee automated workflow solutions that deliver high stability, repeatability, throughput, and minimal manual intervention
- Drive measurable improvements in prepress cycle time, automation rates, labor efficiency, and throughput through workflow standardization
- Develop workflows to support integration with legacy systems
- Reduce manual touchpoints, errors, and rework while improving overall workflow performance and cost efficiency
- Establish and enforce enterprise workflow standards, governance models, and compliance across all facilities
- Partner with plant leadership to drive adoption and consistent execution of standardized workflows, ensuring sustained performance over time
- Lead change management efforts, including training, communication, and adoption strategies to ensure successful implementation and long-term sustainment
- Define, track, and report key workflow performance metrics, building visibility through dashboards to support data-driven decision making
- Validate software, hardware, and system releases prior to deployment into production environments
- Partner with IT and vendors (e.g., Esko) to support system roadmap, upgrades, and integration strategies
- Develop and maintain documentation, best practices, and training programs to support long-term performance
- Align with project manager on timelines and deliverables from other departments/vendors
- Enable a consistent customer experience through standardized processes and print readiness
Requirements
- 10+ years proven experience in prepress, printing, packaging, or workflow automation environments
- Strong technical expertise with prepress systems (e.g., Esko Automation Engine, WebCenter, ArtPro+ or similar)
- Deep understanding of file preparation, color management, trapping, and print production requirements
- Demonstrated ability to lead cross-functional initiatives across multiple locations
- Strong problem-solving skills with a focus on root cause analysis and sustainable solutions
- Able to translate strategy into actionable plans and drive execution at the plant level
- Excellent communication and leadership skills with the ability to influence at all levels of the organization
- Commitment to continuous improvement and standardization across multiple facilities
- High level of organization and ability to manage multiple priorities in a dynamic environment
- Willingness and ability to travel up to 50%