Sr Manager - Project Program Management
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to preserve all substantive information.
We need to parse the posting.
Let's extract sections:
- About the role: The first paragraph(s) about mission: "We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time." That's about the role/company. Could be "About the role". We'll include.
- Position Summary: Could be part of About the role or separate. But we can include under About the role.
- Responsibilities: There's a list after "Responsibilities include defining and refining requirements..." etc. Also there is a "Key Accountabilities" list with bullet-like sentences. We need to combine responsibilities and key accountabilities into a list under Responsibilities heading. Use - .
- Requirements: There's "Required Qualifications" list. Also "Preferred Qualifications". Also "Education". Also "Technical Delivery & Solution Leadership", "Architecture & Integration Expertise", "Decision Automation & Rules Management". Those are subcategories under Required Qualifications? The posting groups them as sections under Required Qualifications. We need to decide how to map to headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have Required Qualifications (multiple sub-sections). Preferred Qualifications. Education.
We could put "Requirements" heading for Required Qualifications (including subpoints). "Qualifications" heading for Preferred Qualifications? Or maybe combine? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have both Requirements and Qualifications sections. Likely Requirements = mandatory, Qualifications = preferred. Skills could be derived from technical skills but we may not have explicit skills list separate; we could embed under Requirements or Qualifications. But we should not create empty sections.
We have Pay: The posting includes "Pay Range The Typical Pay Range For This Role Is $75,400.00 - $182,549.00". Also mentions bonus, commission, equity award. So we should include Pay section.
Benefits: There's "Great Benefits For Great People" paragraph describing benefits. So include Benefits section.
Schedule: Not mentioned explicitly; no schedule info. So we should not include Schedule.
Skills: Not explicitly listed as a separate section; but we could maybe include under Qualifications? However we should not create a Skills section unless there is real specific content. The posting does not have a dedicated "Skills" heading. So we omit Skills.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay.
Now we need to extract content for each.
About the role: combine the introductory paragraph(s) and Position Summary.
Let's capture:
"We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary The UM Innovation Technical Delivery Team supports strategic initiatives for the Utilization Management (UM) Clinical Services organization. The team leverages advanced technologies such as artificial intelligence (AI), rules engines, predictive analytics, intelligent document processing, and automation solutions to streamline UM processes, improve operational efficiency, and enhance the experience of both providers and members. In addition, the team helps shape the organization's automation strategy by identifying high-value opportunities, aligning solutions with business goals, and driving continuous innovation. The selected candidate will lead the delivery of technology solutions from concept through implementation. Working closely with business stakeholders, architects, engineers, and program leadership, this individual will translate business needs into scalable solutions that deliver measurable value."
We'll put that in
maybe multiple paragraphs but can be one.
Responsibilities: combine the responsibilities paragraph and Key Accountabilities.
Responsibilities paragraph: "Responsibilities include defining and refining requirements and user stories, managing and prioritizing the product backlog, participating in Agile ceremonies, supporting planning activities, facilitating solution demonstrations, and ensuring successful delivery of key initiatives."
Key Accountabilities list: each sentence ends with period. We'll turn each into
- .
List:
- Lead the design, planning, pilot, and delivery of automation and technology solutions from concept through implementation, ensuring alignment with business objectives and strategic priorities.
- Partner with business stakeholders, product owners, architects, and engineering teams to translate business needs into scalable technical solutions, user stories, acceptance criteria, and delivery plans.
- Manage and prioritize the product backlog, facilitate PI planning, sprint planning, backlog refinement, and other Agile ceremonies to ensure successful and timely delivery of features.
- Drive cross-functional collaboration across business, operations, clinical, and technology teams to align requirements, manage dependencies, and achieve desired business outcomes.
- Develop and maintain project artifacts including business requirements, process flows, outcome measurements, dashboards, roadmaps, and governance documentation.
- Monitor initiative progress, identify and mitigate risks, resolve issues, and provide regular status updates and executive-level reporting to program and organizational leadership.
- Evaluate and challenge solution designs, architecture decisions, and implementation approaches while effectively communicating with engineers, architects, and technical stakeholders regarding APIs, integrations, rules engines, microservices, EDI, and enterprise technology platforms.
We'll also include the earlier responsibilities sentence as a bullet maybe, but we can incorporate as first bullet.
Now Requirements: Required Qualifications section includes multiple sub-sections. We need to preserve all substantive information. We'll create a
with items for each bullet point (the sub-sections maybe as separate items). However the sub-sections have multiple sentences each. We could treat each sub-section heading as a bold? But we only allowed and
- . We can't use headings inside. So we can just list each requirement as a list item, maybe combining the sub-section title and its content.
Let's extract Required Qualifications bullet points:
- 8+ years of experience leading complex technology delivery, enterprise programs, product initiatives, or large-scale UM Innovation using AI/GenAI technologies.
- Healthcare payer industry experience required, including expertise in Utilization Management (UM), Prior Authorization, Clinical Operations, Claims, Care Management, or related domains.
- Demonstrated success partnering with Architecture, Engineering, Product, Operations, and vendor organizations to deliver strategic business outcomes.
- Strong knowledge of Software Development Life Cycle (SDLC), Agile and SAFe methodologies, release management, quality assurance, testing, and deployment practices.
- Proven ability to influence stakeholders, drive alignment across cross-functional teams, and communicate effectively with both technical and executive audiences.
Then there are sub-sections under Required Qualifications: "Technical Delivery & Solution Leadership Experience", "Architecture & Integration Expertise", "Decision Automation & Rules Management". Those are also required qualifications (they appear under Required Qualifications heading). We'll treat them as additional bullet points.
Technical Delivery & Solution Leadership Experience bullet:
- Experience leading the delivery of enterprise solutions across hybrid environments, including Multi-cloud, SaaS, vendor-hosted, and legacy platforms.
- Strong understanding of modern application architecture, including .NET and Java based ecosystems, microservices, APIs, and distributed systems.
- Ability to translate business objectives into scalable technical solutions and effectively challenge design assumptions and technical decisions when appropriate.
- Experience managing technical dependencies, integration strategies, solution roadmaps, and cross-functional delivery teams.
- Demonstrated ability to lead solution design sessions, architecture reviews, technical governance processes, and implementation planning activities.
- Ability to interpret and evaluate architecture diagrams, data flows, sequence diagrams, integration patterns, and the ability to support technical teams with API management.
Architecture & Integration Expertise bullet:
- Working knowledge of RESTful APIs, JSON, OpenAPI/Swagger specifications, and API lifecycle management.
- Experience using API testing and validation tools such as Postman.
- Understanding of API Gateway technologies, microservices patterns, event-driven architecture, and messaging frameworks.
- Knowledge of enterprise integration design and best practices for connecting complex business and technology ecosystems.
- Familiarity with healthcare interoperability and integration standards, including FHIR, HL7, and Documentation Requirements Lookup Service (DTR).
- Understanding of healthcare EDI transactions, including 278, 837, 835, and 270/271 transaction sets.
Decision Automation & Rules Management bullet:
- Experience implementing, supporting, or optimizing business rules and decision automation platforms used for workflow automation, eligibility determination, prior authorization, utilization management, policy administration, or claims processing.
- Strong understanding of decision management concepts, including Decision Tables, Decision Trees, Business Rule Authoring and Automated Decision Services
- Experience with IBM Operational Decision Manager (ODM) or comparable rules engine and decision automation platforms.
- Ability to design and support configurable business rules that enable rapid policy and workflow changes with minimal or no code modifications.
We'll combine each of these as separate list items (maybe each bullet as separate
- ). That will be many items but okay.
Now Qualifications: Preferred Qualifications.
Extract:
- Experience leading automation, workflow modernization, AI-enabled, or digital transformation initiatives within healthcare organizations.
- SAFe Product Owner/Product Manager (POPM), SAFe Agilist, Agile, PMP, or related certifications.
- Experience working with enterprise automation, case management, workflow orchestration, or decision management platforms.
- Strong analytical, problem-solving, and continuous improvement mindset with a focus on delivering measurable business value.
Also Education: "Bachelor’s degree in business, Information Technology, Computer Science, Healthcare Administration, or a related field; equivalent experience (6-8 years) will be considered."
We could include Education under Qualifications or as separate? The instruction includes Qualifications heading; we can put both Preferred Qualifications and Education under Qualifications. Or we could have separate Qualifications and maybe Skills but we don't have Skills. We'll put everything under Qualifications.
Thus Qualifications section will contain a
with items for each preferred qualification and education.
Now Benefits: extract paragraph:
"Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments."
We'll put that in .
Pay: extract:
"Pay Range The Typical Pay Range For This Role Is $75,400.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program."
We'll put that in
.
Now ensure we don't include boilerplate like EEO, application instructions, etc. We removed those.
Now produce HTML fragment:
About the role
...
Responsibilities
- ...
...
Requirements
... items ...
Qualifications
... items
maybe multiple paragraphs but can be one. Responsibilities: combine the responsibilities paragraph and Key Accountabilities. Responsibilities paragraph: "Responsibilities include defining and refining requirements and user stories, managing and prioritizing the product backlog, participating in Agile ceremonies, supporting planning activities, facilitating solution demonstrations, and ensuring successful delivery of key initiatives." Key Accountabilities list: each sentence ends with period. We'll turn each into
- with items for each bullet point (the sub-sections maybe as separate items). However the sub-sections have multiple sentences each. We could treat each sub-section heading as a bold? But we only allowed
- . We can't use headings inside. So we can just list each requirement as a list item, maybe combining the sub-section title and its content. Let's extract Required Qualifications bullet points: - 8+ years of experience leading complex technology delivery, enterprise programs, product initiatives, or large-scale UM Innovation using AI/GenAI technologies. - Healthcare payer industry experience required, including expertise in Utilization Management (UM), Prior Authorization, Clinical Operations, Claims, Care Management, or related domains. - Demonstrated success partnering with Architecture, Engineering, Product, Operations, and vendor organizations to deliver strategic business outcomes. - Strong knowledge of Software Development Life Cycle (SDLC), Agile and SAFe methodologies, release management, quality assurance, testing, and deployment practices. - Proven ability to influence stakeholders, drive alignment across cross-functional teams, and communicate effectively with both technical and executive audiences. Then there are sub-sections under Required Qualifications: "Technical Delivery & Solution Leadership Experience", "Architecture & Integration Expertise", "Decision Automation & Rules Management". Those are also required qualifications (they appear under Required Qualifications heading). We'll treat them as additional bullet points. Technical Delivery & Solution Leadership Experience bullet: - Experience leading the delivery of enterprise solutions across hybrid environments, including Multi-cloud, SaaS, vendor-hosted, and legacy platforms. - Strong understanding of modern application architecture, including .NET and Java based ecosystems, microservices, APIs, and distributed systems. - Ability to translate business objectives into scalable technical solutions and effectively challenge design assumptions and technical decisions when appropriate. - Experience managing technical dependencies, integration strategies, solution roadmaps, and cross-functional delivery teams. - Demonstrated ability to lead solution design sessions, architecture reviews, technical governance processes, and implementation planning activities. - Ability to interpret and evaluate architecture diagrams, data flows, sequence diagrams, integration patterns, and the ability to support technical teams with API management. Architecture & Integration Expertise bullet: - Working knowledge of RESTful APIs, JSON, OpenAPI/Swagger specifications, and API lifecycle management. - Experience using API testing and validation tools such as Postman. - Understanding of API Gateway technologies, microservices patterns, event-driven architecture, and messaging frameworks. - Knowledge of enterprise integration design and best practices for connecting complex business and technology ecosystems. - Familiarity with healthcare interoperability and integration standards, including FHIR, HL7, and Documentation Requirements Lookup Service (DTR). - Understanding of healthcare EDI transactions, including 278, 837, 835, and 270/271 transaction sets. Decision Automation & Rules Management bullet: - Experience implementing, supporting, or optimizing business rules and decision automation platforms used for workflow automation, eligibility determination, prior authorization, utilization management, policy administration, or claims processing. - Strong understanding of decision management concepts, including Decision Tables, Decision Trees, Business Rule Authoring and Automated Decision Services - Experience with IBM Operational Decision Manager (ODM) or comparable rules engine and decision automation platforms. - Ability to design and support configurable business rules that enable rapid policy and workflow changes with minimal or no code modifications. We'll combine each of these as separate list items (maybe each bullet as separate
- ). That will be many items but okay.
Now Qualifications: Preferred Qualifications.
Extract:
- Experience leading automation, workflow modernization, AI-enabled, or digital transformation initiatives within healthcare organizations.
- SAFe Product Owner/Product Manager (POPM), SAFe Agilist, Agile, PMP, or related certifications.
- Experience working with enterprise automation, case management, workflow orchestration, or decision management platforms.
- Strong analytical, problem-solving, and continuous improvement mindset with a focus on delivering measurable business value.
Also Education: "Bachelor’s degree in business, Information Technology, Computer Science, Healthcare Administration, or a related field; equivalent experience (6-8 years) will be considered."
We could include Education under Qualifications or as separate? The instruction includes Qualifications heading; we can put both Preferred Qualifications and Education under Qualifications. Or we could have separate Qualifications and maybe Skills but we don't have Skills. We'll put everything under Qualifications.
Thus Qualifications section will contain a
- with items for each preferred qualification and education.
Now Benefits: extract paragraph:
"Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments."
We'll put that in
- ... ...
. Pay: extract: "Pay Range The Typical Pay Range For This Role Is $75,400.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program." We'll put that in
. Now ensure we don't include boilerplate like EEO, application instructions, etc. We removed those. Now produce HTML fragment:
About the role
...
Responsibilities
Requirements
-
... items ...
Qualifications
-
... items
and