Sr Manager, NAPS Organizational Change Management

About the role

The McKesson North American Pharmaceutical Services Business Modernization team is seeking a Senior Manager for the Organizational Change Management (OCM) team. The role involves driving change management for the business unit, fostering a collaborative environment, and ensuring successful project execution.

Responsibilities

• Owns change strategy, stakeholder analysis, impact assessment, and readiness diagnostics for assigned initiatives.
• Designs and delivers change interventions before, during, and after execution.
• Courses-correct when adoption stalls.
• Facilitates workshops, working sessions, and stakeholder forums to advance change objectives.
• Tracks adoption metrics and sentiment signals using standard methodology and templates.
• Reports adoption status to OCM Lead or Director.
• Flags issues early and captures local sentiment through project team interactions.
• Manages local stakeholder mapping, engagement plans, and escalation paths.
• Coaches mid-level leaders through change using OCM-provided tools and talking points.
• Develops and manages communications plans for assigned initiatives including audience segmentation, messaging, and channel execution.
• Contextualizes enterprise messaging for local audiences and gathers employee feedback on messaging effectiveness.
• Applies McKesson OCM methodology consistently across all assigned work.
• Contributes observations, lessons learned, and improvements back to the owner responsible for relevant playbooks.
• Supports onboarding and briefing of OSW resources on assigned initiatives, ensuring alignment to McKesson standards.

Qualifications

• Minimum 7+ years of relevant working experience in change management.
• Minimum 5 years of consulting experience.
• Bachelor's degree in HR, business management, or a related field.
• Methodology fluency: Deep, applied expertise across change methodologies (i.e.: PROSCI, Agile, hybrid models).
• Stakeholder and impact analysis: Sophisticated stakeholder and impact analyses across multi-layered organizations.
• Behavior change and adoption metrics: Establishes and operationalizes adoption strategies grounded in measurable behavior change.
• Leadership and stakeholder alignment: Builds and maintains trusted relationships with project leads, segment VPs, and mid-level stakeholders.
• Change communications: Designs business-wide communication strategies that go beyond awareness—driving belief, behavior, and sustained adoption.
• Facilitation and influence: Leads high-stakes facilitation sessions that drive clarity, alignment, and decisive action.
• Reading organizational dynamics: Demonstrates exceptional organizational acuity—quickly interpreting formal and informal power structures, cultural norms, and political dynamics.
• Coaching mid-level leaders: Elevates the capability of mid-level leaders as change champions by providing targeted coaching, tools, and practical guidance.
• AI-tool fluency: Applies AI tools (i.e.: Copilot) to accelerate insight generation, content creation, and decision support within change efforts.

Physical Requirements

• General office demands.
• Absolutely must have the ability to travel up to 25% of the time.

Location

• Irving/Las Colinas, Texas
• Columbus, Ohio
• Alpharetta, Georgia
• Richmond, Virginia

Benefits

Multitude of benefits including health insurance, retirement plans, and paid time off. For more information, please refer to the provided link.

Pay Range

$113,800 - $189,600

Equal Opportunity Employer

Mckesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Qualified applicants will not be disqualified from consideration for employment based upon criminal history. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.