Sr. Change Management Specialist

Overview

As a Sr. Change Management Specialist at Esri, you will play a key role in ensuring internal marketing projects achieve successful adoption and alignment with organizational goals. This role focuses on the people side of change, supporting transitions in business processes, systems, and technologies while continuing to evolve our marketing organization into an insights-driven organization. You will develop and implement change management strategies that accelerate employee adoption and foster engagement.

Responsibilities

• Apply a structured methodology and lead change management activities, strategies, and plans that maximize employee adoption and minimize resistance
• Map, assess, document, optimize, and drive adoption of marketing processes to establish and promote best practices
• Develop and execute communication plans to keep stakeholders informed throughout the project lifecycle
• Write clear, engaging communications to support change initiatives
• Conduct impact assessments and change readiness evaluations
• Collaborate with project managers and campaign owners to embed change management into project plans
• Build training plans, guides, and videos and train teams on various products and processes
• Define success metrics and monitor progress to ensure change adoption and sustainability

Requirements

• 5+ years of driving and executing change management within an organization
• Bachelor’s degree in Business, Communications, Marketing, or related field
• Change management certification (Prosci preferred)
• Strong understanding of change management principles and methodologies
• Demonstrated ability to influence change and build relationships across various levels of an organization
• Exceptional communication skills, both written and verbal
• Proven experience developing training materials and delivering in-person and virtual training sessions
• Familiarity with project management approaches, tools, and phases of the project lifecycle

Qualifications

• Master's degree in Business, Communications, Marketing, or related field (preferred)
• Experience with tools such as Adobe solutions, Workfront, Camtasia, and WalkMe (preferred)

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.

Pay

A reasonable estimate of the base salary range is: $89,440 USD - $149,760 USD

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Minor Metadata

Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.