Sr Manager, NAPS Organizational Change Management

About the role

The McKesson North American Pharmaceutical Services Business Modernization team is seeking a Senior Manager to lead Organizational Change Management initiatives. The role involves driving change for the business unit, building relationships, and applying McKesson's OCM methodology.

Responsibilities

• Own change strategy, stakeholder analysis, impact assessment, and readiness diagnostics for assigned initiatives.
• Design and deliver change interventions before, during, and after execution.
• Course-correct when adoption stalls.
• Facilitate workshops, working sessions, and stakeholder forums to advance change objectives.
• Track adoption metrics and sentiment signals using standard methodology and templates.
• Report adoption status to OCM Lead or Director.
• Flag issues early and capture local sentiment through project team interactions.
• Manage local stakeholder mapping, engagement plans, and escalation paths.
• Coach mid-level leaders through change using OCM-provided tools and talking points.
• Develop and manage communications plans for assigned initiatives including audience segmentation, messaging, and channel execution.
• Contextualize enterprise messaging for local audiences and gather employee feedback on messaging effectiveness.
• Apply McKesson OCM methodology, playbooks, and AI enabled tools consistently across all assigned work.
• Contribute observations, lessons learned, and improvements back to the owner responsible for relevant playbooks.
• Support onboarding and briefing of OSW resources on assigned initiatives, ensuring alignment to McKesson standards.

Qualifications

• Minimum 7+ years of relevant working experience in change management.
• Minimum 5 years of consulting experience.
• Bachelor's degree in HR, business management, or a related field.
• Methodology fluency: Deep, applied expertise across change methodologies (i.e.: PROSCI, Agile, hybrid models).
• Stakeholder and impact analysis: Sophisticated stakeholder and impact analyses across multi-layered organizations.
• Behavior change and adoption metrics: Establishes and operationalizes adoption strategies grounded in measurable behavior change.
• Leadership and stakeholder alignment: Builds and maintains trusted relationships with project leads, segment VPs, and mid-level stakeholders.
• Change communications: Designs business-wide communication strategies that go beyond awareness—driving belief, behavior, and sustained adoption.
• Facilitation and influence: Leads high-stakes facilitation sessions that drive clarity, alignment, and decisive action.
• Reading organizational dynamics: Demonstrates exceptional organizational acuity—quickly interpreting formal and informal power structures, cultural norms, and political dynamics.
• Coaching mid-level leaders: Elevates the capability of mid-level leaders as change champions by providing targeted coaching, tools, and practical guidance.
• AI-tool fluency: Applies AI tools (i.e.: Copilot) to accelerate insight generation, content creation, and decision support within change efforts.

Physical Requirements

• General office demands.
• Absolutely must have the ability to travel up to 25% of the time.

Location

• Irving/Las Colinas, Texas
• Columbus, Ohio
• Alpharetta, Georgia
• Richmond, Virginia

Benefits

McKesson provides a competitive compensation package, including an annual bonus or long-term incentive opportunities, and a variety of benefits. For more information, please refer to the provided link.

Pay Range

$113,800 - $189,600

Equal Opportunity Employer

McKesson is an Equal Opportunity/Affirmative Action employer and offers opportunities to all job seekers including job seekers with disabilities. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.