Sr. Manager, Employee Experience (Remote)

About the role

The Senior Manager, Employee Experience leads initiatives that shape and sustain a high-performing, inclusive, and engaging workplace. This role serves as a strategic partner to leaders and employees, driving employee experience, employee relations, engagement, accessibility, and inclusion initiatives.

Responsibilities

Culture & Engagement: - Cultivate a workplace culture aligned with Lingraphica’s Core Values of Action, Empowerment, Improvement and Integrity. - Design and implement initiatives that strengthen engagement, trust, communication, belonging, and retention. - Partner with leaders to improve team effectiveness, psychological safety, and organizational culture. - Lead employee listening strategies including surveys, focus groups, and exit interviews. - Analyze workforce trends and translate feedback into actionable recommendations. Employee Recognition: - Design and manage employee recognition programs aligned with company core values. - Partner with leadership to embed recognition into the day-to-day employee experience. - Monitor program effectiveness and recommend improvements based on employee feedback and participation trends. Diversity, Equity & Inclusion: - Guide organization as an internal DEI, accessibility, and belonging subject matter expert, advising leaders and teams on inclusive practices; stay current on trends and Federal regulations. - Lead the DEI Workgroup, champion efforts and create opportunities for education and awareness. - Lead DEI strategy development. - Review policies and practices from a DEI lens, ensure compliance and make recommendations for improvement. - Build organizational understanding and buy-in by translating DEI concepts into practical business applications and employee experience outcomes. - Partner with leaders to integrate inclusive practices into employee engagement, talent development, performance management, and workplace culture. - Advise leaders on accessibility, neurodiversity, disability inclusion, and equitable workplace practices. Employee Relations: - Serve as trusted advisor on conflict resolution, workplace behavior, reasonable accommodations, organizational change, and performance management. - Conduct investigations, manage grievances, and support resolution of workplace concerns. - Identify trends in employee relations issues and recommend solutions that improve employee experience and organizational effectiveness. - Facilitate mediation and trust-building efforts across teams. Accessibility & Accommodations: - Lead the organization's reasonable accommodation process and partner with employees through the interactive process. - Develop resources and guidance related to accommodations, accessibility, and disability inclusion. - Support inclusive design of workplace practices, meetings, events, and employee experiences. Other HR Support: - Partner with VP, Human Resources and team on strategy development for HR function that aligns with organizational & DEI objectives - Collaborate with HR team on other initiatives as needed

Qualifications

Minimum Qualifications: - Bachelor’s Degree in Business, Human Resources, Organizational Development or related field or equivalent combination of education and experience. - 7+ years of progressive HR with considerable experience in employee relations, DEI, accessibility, and engagement. - 3+ years’ experience at a management level, leading either projects or people - Experience successfully designing and implementing Diversity, Equity & Inclusion initiatives in mid-sized organizations - Experience designing and implementing employee recognition programs, and culture and engagement initiatives - Experience conducting workplace investigations and managing complex employee relations matters. - Strong facilitation, coaching, conflict resolution, and stakeholder management skills. - Strategic thinker that is good at connecting the dots and making recommendations that get at the underlying issues - Ability to build trust & psychological safety, navigate ambiguity, and influence at all levels of the organization. - Knowledge of employment law, ADA compliance, reasonable accommodations, and HR best practices. - Ability and willingness to travel by air within the U.S. for meetings approximately 2x / year. Other occasional travel may be needed if business needs arise. Preferred Qualifications: - SHRM-SCP, SPHR, or DEI-related certification. - Experience supporting organizational change and workforce transitions. - Experience with Culture Amp, Lattice, or similar engagement platforms. - Experience with accessibility, neurodiversity, or disability inclusion initiatives. - Experience facilitating employee workgroups or employee resource groups. - Experience in remote or distributed work environments.