Sr Manager, Business Systems, Logistics Delivery Leader
About the role
The Sr Manager, Business Systems, Logistics Delivery Leader is responsible for the end-to-end delivery of enterprise logistics digital programs, ensuring successful execution across business, technology, and vendor teams. This role requires strong logistics domain expertise and leadership capability to drive complex, multi-workstream initiatives while aligning technology delivery with strategic business outcomes.
Responsibilities
- Drive modernization of supply chain, warehousing, and transportation processes through digital solutions and automation.
- Lead requirements gathering, BRD creation, RFQ execution, and support technical solution evaluation and selection.
- Own PMO for logistics applications, ensuring successful delivery of initiatives across regions.
- Collaborate with Technical Architects to plan and execute POCs, ensuring timely sign-offs.
- Act as a liaison between business and IT teams, ensuring clarity, alignment, and effective communication.
- Manage global vendors and internal teams, including performance, capacity planning, and governance.
- Lead Agile execution using SCRUM/AGILE methodologies across the delivery lifecycle.
- Cookordination integration activities including data migration, testing cycles, and deployment readiness.
- Track and report project milestones, risks, blockers, and mitigation plans with regular status updates.
- Support User Acceptance Testing (UAT) and drive adoption, automation, and process improvements within the COE.
- Apply industry best practices and governance frameworks to improve logistics solutions.
- Drive automation, process optimization, and cost reduction initiatives.
- Partner with stakeholders to gather requirements, manage master data, customize configurations, and lead testing and training initiatives that empower our team.
- Align SAP processes perfectly with complex manufacturing environments, seamlessly adapting to Make-to-Stock (MTS), Make-to-Order (MTO), and Engineer-to-Order (ETO) business models.
Requirements
- Bachelor’s degree
- 10+ years of logistics systems and supply chain processes experience
- 3+ years of project management experience
- 3+ years of SAP functional implementation experience
Preferred Qualifications
- Master’s degree in Computer Science
- Strong communication skills (verbal and written) with ability to engage at all levels
- Experience with ERP, WMS, TMS, and integrated logistics ecosystems
- Ability to manage global teams, vendors, and stakeholders
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
Pay
The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Contact Information
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.