Sr Manager, Business Operations

About PayPal

PayPal has been revolutionizing commerce globally for more than 25 years. It creates innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. Operating a global, two‑sided network at scale, PayPal connects hundreds of millions of merchants and consumers in approximately 200 markets. Its products—including PayPal, Venmo, and Xoom—enable consumers to exchange funds safely, merchants to receive payments, and both parties to engage in cross‑border commerce.

Job Summary

This role engages in complex problem resolution and leads projects of diverse scope. It determines methods and procedures for new or special assignments, resulting in global process improvements.

Essential Responsibilities

• Lead complex projects of diverse scope to optimize operational processes.
• Participate in complex problem resolution and determine methods and procedures for new assignments.
• Drive global process improvements within the organization.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Influence the quality, efficiency, and effectiveness of business processes.
• Utilize internal and external data to provide actionable insights for business growth.

Minimum Qualifications

• 8+ years of relevant experience.
• Bachelor’s degree OR any equivalent combination of education and experience.

Pay

Base pay varies by location and experience. For the primary location (New York City, NY) the annual range is $129,500 – $191,950. Additional compensation may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Schedule

PayPal’s balanced hybrid work model typically includes three days in the office and two days that can be worked either at a PayPal office or from home.

Benefits

PayPal offers comprehensive, choice‑based programs that support physical, emotional, and financial wellbeing. Benefits include generous paid time off, healthcare coverage for employees and their families, resources for financial security, and mental‑health support, all aimed at fostering a flexible, balanced work culture.