Sr Live Event Technology Specialist
Role Overview
As a Live Event Technology Specialist, you will be responsible for the day-to-day operation and end-to-end monitoring of global, Tier 1 live streaming events for Paramount+. This role sits at the heart of live streaming operations, ensuring that live events are delivered reliably, securely, and at the highest quality across global audiences.
Key Responsibilities
- Lead and support 24/7 global live streaming operations for Tier-1 events (sports, entertainment, special broadcasts).
- Make real-time operational decisions, coordinate service partners, and guide Live Event Operators during live transmissions.
- Operate, monitor, and troubleshoot end-to-end streaming workflows across acquisition, encoding, packaging/origin, CDN distribution, and QoS/QoE monitoring.
- Act as the primary operational contact during live events, proactively identifying and resolving issues (latency, buffering, playback failures, degradation etc) and coordinating escalations across engineering, vendors, and network partners.
- Collaborate cross-functionally on high-severity incidents, prioritizing rapid mitigation while driving root-cause resolution.
- Perform pre-event validation, rehearsals, and post-event reviews to ensure readiness and continuous improvement.
- Prepare concise operational and incident reports for stakeholders and senior leadership.
- Maintain runbooks, knowledge base, and training documentation to standardize operations.
- Support onboarding, testing, and rollout of new streaming technologies, workflows, and vendor solutions.
- Ensure compliance with SLAs, security requirements, and broadcast-quality standards, including participation in on-call rotations.
Required Qualifications
- 5+ years of experience in live streaming operations, broadcast operations, or OTT delivery environments.
- Experience supporting Tier-1 live events with real-time monitoring, incident response, and escalation management.
- Hands-on experience operating large-scale live streaming workflows.
- Familiarity with QoS/QoE monitoring tools, playback analytics, and stream performance diagnostics.
- Strong incident management, documentation, and communication skills in high-pressure live production environments.
- Familiarity with video transport protocols (zixi, SRT, RIST, RTP etc), Video Encoding/Packaging, Basic networking concepts.
- Familiarity with DRM, ad insertion (SSAI), and live event redundancy strategies.
- Proficiency with HLS/DASH streaming, MPEG-TS/fMP4, DRM basics, SCTE-35 signaling, and ad insertion workflows.
Preferred Qualifications
- Experience with Paramount+ audiences experience consistent, high-quality live streams across all platforms.
- Familiarity with video transport protocols (zixi, SRT, RIST, RTP etc), Video Encoding/Packaging, Basic networking concepts.
- Familiarity with DRM, ad insertion (SSAI), and live event redundancy strategies.
- Proficiency with HLS/DASH streaming, MPEG-TS/fMP4, DRM basics, SCTE-35 signaling, and ad insertion workflows.
Benefits
- Affordable health, dental, and vision plans.
- 401(k) plan.
- Life insurance coverage.
- Disability benefits.
- Tuition assistance program.
- Paid time off.
Additional Information
Hiring Salary Range: $98,400.00 - 147,600.00. The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.
The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
This position is bonus eligible.