Sr. Event Technology Project Manager

About the role

The Sr. Event Technology Project Manager serves as a lead and consultant on medium-to-large events, including marquis events with 10,000+ attendees, portfolios, and event series. This role involves project managing event registration and attendee-facing digital platforms, working with clients and other stakeholders to scope, build, launch, and maintain digital event experiences. Additionally, this role oversees onsite operations for related workstreams.

Responsibilities

• Act as the primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration workstreams.
• Serve as the overall Opus project lead on small to mid-sized events with exclusively event technology and registration services.
• Understand all workstreams supported by Opus Event Technology and Registration and represent these workstreams to clients as Opus team lead.
• Oversee all assigned tasks on multiple concurrent projects across event types.
• Develop, maintain, and drive workback schedules.
• Lead the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service.
• Create and maintain internal process documentation, while ensuring all team members are aligned and following established processes and procedures.
• Manage documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans.
• Lead complex client and team meetings, including platform demos and technical discussions within area of expertise.
• Proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate.
• Deliver projects within time and budgetary requirements.
• Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams.
• Lead and contribute to internal trainings and resources; recommend process and resource improvements.

Requirements

• 8+ years of experience in a relevant role, with strong preference for experience in corporate events.
• Proven experience in management of small, high-touch events that require a high degree of discretion and diplomacy, sound judgment, exacting attention to detail, and highly professional communication.
• Bachelor's degree from four-year institution is preferred.
• Supervisor experience preferred.

Qualifications

• Strong critical thinking, organizational, analytical and problem-solving skills.
• Effective time management and support of team deliverables.
• Confident communicator with strong verbal, written, and presentation skills; high attention to precise, clear, grammatically correct written communication with a high degree of diplomacy.
• Excellent documentation skills.
• Adaptable to multiple tool suites (e.g., Microsoft, Google, Slack, Zoom, Monday.com, file shares).
• Solid math skills, for analyzing event data and supporting budget management and reconciliation.

Skills

• Proficiency in digital platforms and tools; understands functionality, user experience, and troubleshooting; consults clients on configuration best practices.
• Ability to interpret and respond to varied instructions and solve non-standard problems.

Benefits

Full time position
Opportunities for growth and development
Health & Dental Insurance (choice of plans)
100% Employer paid short-term disability and life insurance
Opportunity to elect additional life insurance and LTD insurance at employee expense
Paid parental leave
Opportunity to contribute pre-tax dollars to flexible spending accounts
401(K) with employer match
Flexible work schedules
Generous time off

Pay

$78,000 to $85,000

Schedule

Remote within United States