Sr. Knowledge Manager

Description

Prescient Edge is seeking a Sr. Knowledge Manager to support a Federal Government client.

Please note that the availability of this position is contingent upon contract award.

Benefits

• A competitive salary with performance bonus opportunities.
• Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
• A substantial retirement plan with no vesting schedule.
• Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
• A positive work environment where employees are respected, supported, and engaged.

Description

• Knowledge Manager shall lead business process development by designing, implementing, and optimizing knowledge management systems that enhance data operations.
• Support the creation, testing, migration, documentation, maintenance, and daily operation of customer record-keeping and data management.
• Develop and execute a comprehensive KM strategy, coordinate resources (tools and data), and manage hardware and software requirements.
• Tasks include: Manage and maintain email distribution lists, Manage Active Directory, Design, implement, and administer the organization's knowledge management platforms (e.g., SharePoint sites, wikis, intranets, databases), Develop and manage the information architecture and taxonomy (i.e., the structure and tagging system) to ensure content is organized logically and easily searchable, Oversee the content lifecycle by ensuring information is reviewed, updated for accuracy and relevance, and properly archived or deleted when obsolete, Train and onboard employees on how to use knowledge management tools and adhere to established processes, Act as a champion for a knowledge-sharing culture, advocating for the benefits and encouraging participation across all departments, Analyze user feedback and platform analytics to identify pain points, improve the user experience, and guide future KM developments.

Requirements

• Desired experience: At least 12 years of experience in knowledge management with specific experience using Microsoft tools (sharepoint, outlook, etc.) in the last 5 years.
• Demonstrates ability to define problems, supervise studies and lead surveys.
• Demonstrates analytic leadership and expertise in executing analytic production methodologies.
• Demonstrates extensive ability to provide strategic advice and technical guidance to policymakers.
• Ability to design and maintain a centralized repository of information.
• Skilled at identifying and codifying best practices and lessons learned and implementing solutions.

Education

• Bachelor's degree in information management, business, or a related field.

Security clearance

• Active TS/SCI and with the ability to obtain a CI Poly if needed.

Location

• HQ USSOCOM, MacDill AFB, FL.