Sr HRIS Analyst

JOB SUMMARY

The Sr HRIS Analyst is responsible for the administration, configuration, support, and continuous improvement of SAP SuccessFactors Employee Central (HRIS) and UKG Pro WFM platforms.

KEY RESPONSIBILITIES

• Administer and optimize SAP SuccessFactors Employee Central, including business rules, workflows, data models, and system configuration
• Serve as system administrator for UKG Pro WFM, including platform configuration, user setup, access management, maintenance, and technical support
• Configure and maintain UKG Pro WFM system components including pay codes, work rules, accrual profiles, Genies, Hyperfinds, navigation profiles, and organizational mappings
• Manage user security roles, permissions, manager visibility, and access controls in accordance with governance standards
• Maintain and troubleshoot integrations between SuccessFactors, UKG Pro WFM, payroll, identity management, and other enterprise systems
• Monitor scheduled jobs, interfaces, data feeds, and replication processes to ensure timely and accurate processing
• Lead troubleshooting and root-cause analysis of system issues, configuration defects, interface failures, and data discrepancies
• Support system upgrades, patches, feature releases, and regression testing activities across platforms
• Create and maintain system documentation including configurations, procedures, support guides, and change records
• Partner with HR, Payroll, IT, and vendors to gather requirements and deliver scalable technical solutions
• Recommend and implement process improvements that enhance reliability, controls, automation, and user experience
• Manage multiple priorities independently while providing responsive, high-quality support to stakeholders
• Communicate effectively with technical teams, functional partners, and leaders across all levels of the organization
• Pro-actively creates and maintains SOPs for processes that they are the primary owner for, to reduce single points of failure

QUALIFICATIONS

• Bachelor’s Degree in HR, Information Systems, Business, or related field (or equivalent experience)
• 6+ years of progressive HRIS systems experience
• Strong experience with SAP SuccessFactors Employee Central administration and support
• Strong experience with UKG Pro WFM system administration and configuration
• Experience with integrations, data replication, interfaces, and enterprise system connectivity
• Hands-on experience with security administration, role-based permissions, and data governance controls
• Experience supporting system upgrades, testing cycles, and production releases
• Experience with testing tools such as Test Assure preferred

SKILLS & EXPERTISE

• Strong technical troubleshooting and root-cause analysis skills
• Advanced understanding of HRIS platforms, system configuration, and data structures
• Strong communication skills with ability to translate technical concepts for non-technical audiences
• Ability to work independently, prioritize effectively, and drive issues to completion
• High attention to detail with strong focus on data accuracy and control standards
• Experience working across cross-functional teams and external vendors
• Proactive mindset with strong ownership and continuous improvement focus
• Strong documentation, testing, and change management discipline
• Advanced Excel and reporting skills preferred

CORE COMPETENCIES

• CHANGE AGILITY (LEVEL 2 SUPPORTING): Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.
• COLLABORATION (LEVEL 2 SUPPORTING): Sees connection points across the organization and partners effectively with others to achieve common goals.
• DECISION MAKING (LEVEL 2 SUPPORTING): Selects a course of action to reduce risk and uncertainty and create optimal outcomes.
• DRIVE FOR RESULTS (LEVEL 2 SUPPORTING): Drives to achieve challenging performance objectives.
• TEAM BUILDING (LEVEL 2 SUPPORTING): Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.