Sr. HR Generalist

About the Company

Cynosure is a market leader in medical aesthetics, with over 25 years of experience developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners. Our comprehensive product portfolio spans skin revitalization, body contouring, hair removal, and women’s health. We are committed to improving patients' lives and practitioners' livelihoods through science-based technology and leading-edge marketing. With a global footprint spanning five continents, 15 countries, and over 130 distributor-served countries, we are dedicated to innovation, personal development, and fostering a high-performance, culture-oriented organization.

About the Role

We are seeking a Senior HR Generalist with 6-8 years of HR or Talent Acquisition experience to support core HR Business Partners in North America. This role focuses on talent management, acting as a key link between HR Operations, HRBPs, Talent Acquisition, and the business to deliver HR services across the employee lifecycle. The ideal candidate will have a strong understanding of HR processes, a passion for developing a high-performing workforce, and the ability to drive talent strategies aligned with business objectives.

Responsibilities

• Talent Management:
  • Collaborate with the Talent Acquisition team to onboard new employees and ensure a smooth transition for assigned business groups, including providing overflow support during high-volume periods.
  • Work with hiring managers on job description creation, updates, and reviews to align with business objectives before handing off to Talent Acquisition.
  • Assist with grading and benchmarking in partnership with internal teams.
  • Support the talent management process by helping business leaders monitor and drive performance.
  • Assist managers in identifying performance issues and developing Performance Improvement Plans (PIPs) that align with company goals.
  • Provide coaching to managers on delivering and managing PIPs, including training and resources for effective PIP discussions and follow-up processes.
• Employee Development & Retention:
  • Assist in annual performance management programs, including goal setting and employee evaluations.
  • Help drive engagement initiatives, such as employee recognition programs and culture-building activities.
• Employee Relations:
  • Act as a point of contact for employee inquiries, addressing concerns and fostering a positive workplace culture through proactive engagement.
  • Support conflict resolution and provide guidance on performance management processes.
  • Address employee relations concerns, conduct investigations, and resolve conflicts.
• Compliance and Policies:
  • Ensure compliance with employment laws and regulations, maintaining up-to-date knowledge of HR best practices.
  • Help develop and update HR policies and procedures to align with company goals and legal requirements.
• HR Administration:
  • Prepare and monitor HR metrics and reports to inform decision-making and drive HR initiatives.
  • Identify and recommend improvements to HR processes, systems, and policies to enhance efficiency and employee satisfaction.
  • Initiate master data changes for supported business groups within HR Operations processes.
• Other Duties:
  • Work closely with sales leadership to understand team dynamics and workforce needs.
  • Drive other HR initiatives and projects as needed.
  • Perform additional duties as assigned to accomplish related results.
  • Embody and live the company’s values.

Requirements

• 5-8 years of relevant HR or Talent Acquisition experience.
• Bachelor’s degree preferred (equivalent experience considered).
• Knowledge of HR best practices, employment laws, and compliance requirements.
• Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
• Strong problem-solving skills and a proactive approach to HR challenges.
• Continuous learning mindset.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Ability to multi-task, prioritize, and manage time effectively.
• Self-motivated, goal-oriented, and organized.
• Ability to work independently and collaboratively within a team.
• Strong interpersonal and communication skills with a great attitude.
• Desire to succeed and adapt to a changing environment.

Physical Demands

• Ability to sit for extended periods.
• Use hands to finger, handle, or feel objects, tools, or controls.