Sr HR Generalist

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services including: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.

About the role

The Senior HR Generalist will collaborate as needed with HR business partners and unit leadership to define and execute HR initiatives and process improvements. The desired candidate will have excellent interpersonal skills and the ability to interact with all levels of management and frontline teams. As needed, the position may also support additional special projects. This role requires a broad spectrum of knowledge of HR programs and business processes including understanding technology.

Responsibilities

• Manage Onboarding Programs and management training related to HR
• Coordinate and partner with corporate support and onsite management in HR functional areas including but not limited to Recruiting, Training, and Administrative
• Develop and deliver training presentations regarding human resources policies, programs, and practices
• Standardize HR processes and practices across the system
• Investigate and advise management in appropriate resolution of associate relations issues that arise in partnership with the HR Advice and Guidance team and/or Labor Relations
• Serve as content expert regarding policies, procedures, and programs
• Coordinate/conduct exit interviews to determine reasons behind separations and create strategy for improving retention
• Support internal customer survey and associate satisfaction interpretation/feedback process and action planning and follow-up
• Lead initiatives to improve Turnover and Associate Engagement
• Identify client needs and evaluate new and/or alternative business solutions to meet business objectives
• Identify, leverage, and integrate current technology in order to increase effectiveness of internal and external HR communication
• Develop new metrics and dashboards for process improvements
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements and maintain records
• May have direct reports in relation to HR functional areas including but not limited to Recruiting, Training, and Administrative
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies
• Monitor and track HR Assessments completion and advise operations on areas of improvement

Requirements

• Bachelor’s Degree
• 5 years of Human Resources experience
• Excellent presentation and communication skills with an ability to distill information to the clearest points
• Knowledge of local, state, and federal employment laws and regulations
• Understanding of technical terminology that relates to business environment/information technology systems
• Possess excellent judgment and an ability to balance multiple tasks
• Personable, with ability to finesse a situation and build consensus among business partners
• Broad experience with different facets of HR with a great deal of understanding for global HR differences (e.g., employment requirements, benefits) is a plus
• Experienced and comfortable with data management and reporting (able to define, gather, and synthesize data from multiple sources to produce analysis)
• Excellent analytical and conceptual skills
• Thorough attention to detail with excellent prioritization skills
• Ability to manage multiple priorities simultaneously
• Enjoys a fast-paced, dynamic environment
• Must be a team player
• Proficient with Word, Excel, MS Project, Visio, Outlook, Microsoft Project, SharePoint, and PowerPoint

Benefits

• Medical, Dental, Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$65,000 - $75,000/yr