Sr Functional Analyst Oracle Fusion - O2C

Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company powered by the Platformation™ framework. Our 6400+ AI Engineers help enterprises transform into intelligent business platforms leveraging a partner ecosystem to drive speed, efficiency, and growth. Sonata’s AI-led modernization services span Cloud, Data, AI, Dynamics, Test Automation, and Managed Services, enabled by proprietary tools like the Harmoni.AI Enterprise Platform, AgentBridge, Agent Builder, and the Agent Marketplace. Headquartered in Bengaluru, India, Sonata has a global presence across the US, UK, India, Malaysia, Mexico, Australia, DACH, and Nordics, serving Fortune 500 clients in BFSI, Healthcare, Telecom, Retail, and Manufacturing. Deep partnerships with Microsoft, AWS, Salesforce, and Snowflake enhance our delivery of cutting-edge AI solutions.

About the role

The Senior Functional Analyst – Oracle O2C will lead the end-to-end implementation and ongoing management of Oracle Fusion Order to Cash (O2C) initiatives, collaborating across PLM, S2P, and R2R tracks. This role is responsible for the full delivery lifecycle, including requirements gathering, fit-gap assessments, solution design, configurations, business process setups, implementation, cutover, validation, and operational maintenance of O2C modules and custom extensions. As the primary O2C subject matter expert, you will translate business needs into scalable system solutions, coordinate with development teams and SI partners, and drive the product roadmap aligned with industry best practices and emerging technologies.

Responsibilities

• Design end-to-end system solutions across the O2C track and related custom extensions/apps.
• Define business process cycles, cross-module interfaces, and integrations.
• Build system solutions using CEMLI (configurations, extensions, modifications, localizations, and integrations).
• Partner with business stakeholders to understand systems and processes, establishing a continuous engagement cadence.
• Lead workshops, interviews, and surveys with diverse stakeholders to gather requirements.
• Coordinate planning, execution of UATs, system validation, and production deployments with business and functional teams.
• Identify inefficiencies and recommend improvements using standard Oracle functionality or functional solutions.
• Govern and prioritize business enhancements, wish lists, and backlog items.
• Develop and maintain system documentation, including process flows (Visio/Lucid), configuration documents (BR100, MD50, TE40), and training materials.
• Document and analyze "as-is" and "to-be" business process flows.
• Follow SDLC/Agile methodologies, creating and tracking user stories from initiation to closure (including test scenarios).
• Enforce data governance policies and ensure compliance with security, privacy, and regulatory requirements.
• Monitor and resolve incidents in a timely manner.
• Oversee platform administration, optimization, stability, and operational maintenance.
• Manage licenses, monitor system health, standardize processes, and ensure platform scalability.
• Continuously enhance platform performance and user experience through proactive improvements.
• Assess platform releases and ensure timely upgrades, including intermediate patch sets.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (required).
• 5+ years of experience with Oracle ERP applications/implementations, with a strong understanding of platform functionality, cross-functional integrations, and process cycles (required).
• 3+ years of experience with the Oracle Fusion platform, including functional and technical capabilities (preferred). If no Fusion experience, EBS R12 is required.
• Experience with Oracle Fusion implementations in the Manufacturing vertical, including at least two full-cycle implementations (preferred) and at least one covering the O2C process area (required).
• Oracle Cloud Infrastructure Foundations certification (preferred).

Skills

• Advanced, hands-on experience in Oracle Fusion implementation, development, and maintenance, including techno-functional configurations such as:
  • Configurations, value sets, flex fields, attributes, workflow rules, order types, pricing, qualifiers, modifiers.
  • TCA (Account, Contact hierarchies & relationships), legal entities, business units, security groups.
  • EDI integrations, auto-invoice setups, receipts setups, auto-accounting setups, AR to GL reconciliation.
  • Lockbox functionality, AR and Cash Management integration, cash management setups, internal banks configuration.
  • Reconciliation and matching rules, BAI file processing setups, sales order orchestration, inventory/material management.
• Deep functional knowledge of the Order to Cash (O2C) process, including ground-up configuration of Oracle setups and associated modules such as:
  • Order Management, Advanced Pricing, Inventory/Shipping/BoM/Supply Chain, Account Receivables (TCA, Customer Data Hub), General Ledger.
• In-depth knowledge of O2C data models, reporting, and analytics, including OTBI, BI Publisher, and FBDI.
• Experience with Order Import Interfaces, data loaders, RPA, and EDI.
• Knowledge of Oracle platform development tools (e.g., PL/SQL, VBCS, Postman, Redwood UI).
• Understanding of data mapping and transformation for conversions/migrations from legacy Oracle and non-Oracle systems into Fusion Cloud.
• Proficiency in creating SDLC/implementation documentation, including:
  • Requirement and design documents, system reference manuals, Agile user stories, Confluence documents, use case scenarios.
  • System validation scripts, process flows, business cycle visualization, UI/UX documentation, configuration and setups master.
• Knowledge of methodologies like OUM, AIM, and SDLC practices, with adaptability to hybrid delivery models.
• Demonstrated success delivering full lifecycle Fusion projects from requirements gathering through deployment and post-go-live optimization.
• Hands-on experience with Agile, SAFe, or modern delivery frameworks, including project management tools like Jira.
• Ability to assess and pilot Oracle Fusion platform innovations, recommending adoption to meet evolving business needs.
• Familiarity with localizations to address region-specific requirements and compliance.
• Strong cross-functional collaboration with consultants, SI partners, and business stakeholders.
• Excellent communication skills to engage with business leads and technical teams, aligning solutions with business objectives.
• Proven ability to influence and drive consensus toward successful solution delivery.

Benefits

At Sonata, you’ll have the opportunity to use your skills and imagination to push the boundaries of what’s possible, building innovative solutions to some of the world’s toughest problems. You’ll join a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.