Sr. Director, Chief of Staff

About the role

The ideal candidate will have an exceptional track record of building strong business partnerships, demonstrated success in critical thinking and problem solving, experience with complex analysis, and ability to balance critical priorities across a wide range of responsibilities. The Chief of Staff should have experience in developing executive-ready presentations and telling a compelling story through data.

Responsibilities

• In partnership with key stakeholders, lead the development and implementation of short and long term strategic programs for the organization
• Deeply understand prioritization and delivery roadmap, helping to identify cross-tower dependencies to proactively manage impediments
• Work to influence matrixed stakeholder teams to move the organization forward in a well-integrated manner
• Lead the effort to drive organizational processes that enable success
• Partner with communications resources to enhance our organizational brand, highlighting the impact of our strategic initiatives
• As new projects arise, work with leadership to determine feasibility, project and implementation plan
• Work with little direction on complicated, sensitive assignments
• Able to get up to speed quickly on key topics and navigate the organization
• Drive organizational change and operational excellence
• Serve as a trusted advisor with stakeholders and leaders across the enterprise
• Regularly use strong business judgment, influencing skills, leadership and integrity
• Inspire an organization of open-exchange and collaboration
• Leverage strong facilitation, negotiation and mediation skills
• Employ both meticulous organizational skills and follow-through

Qualifications

• Bachelor’s degree
• At least 9 years of experience in Project Management, Process Management, or Program Management
• At least 7 years of people management experience

Preferred Qualifications

• 5+ years of experience in strategy development
• 5+ years of experience in budgeting and labor strategy
• 6+ years of experience driving organizational change and operational excellence
• 3+ years of experience partnering with engineering and product teams

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Pay

Salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

• McLean, VA: $269,600 - $307,700 for Sr. Director, Chief of Staff
• San Francisco, CA: $294,100 - $335,700 for Sr. Director, Chief of Staff

Schedule

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.