Sr Director, Chief of Staff

About the role

The Senior Director, Chief of Staff to the Chief Marketing Officer is a high-impact leadership role for a strategic operator who can help the global Marketing organization focus on the work that matters most. This role sits at the intersection of strategy, operations, communication, and execution.

Responsibilities

• Partner closely with the CMO to clarify priorities, frame tradeoffs, surface risks, and translate strategic direction into clear operating plans.
• Own and continuously improve the Marketing operating rhythm, including annual planning, quarterly priorities, leadership meetings, business reviews, budget planning, and progress tracking.
• Build lightweight systems for prioritization and decision-making, so the Marketing leadership team has clear context, crisp inputs, named owners, and visible accountability.
• Manage information flow across Marketing and key cross-functional partners, ensuring the right stakeholders have the right context at the right time.
• Lead a focused set of high-priority Marketing initiatives that require cross-functional alignment, senior judgment, and strong execution discipline.
• Drive coordination across Marketing, Finance, People, Product, Commercial, Legal, Procurement, and other partner teams to remove friction and accelerate progress.
• Partner with Finance and Marketing leaders to support budget planning, vendor management, investment governance, and resource allocation decisions.
• Support the CMO in preparing high-stakes internal and external moments by creating clear narratives, decision-ready materials, briefing documents, and communication plans.
• Partner with Marketing leadership and People teams on organizational design, talent planning, team effectiveness, change management, and business transformation.
• Lead Marketing’s digital transformation agenda, including practical AI adoption, workflow modernization, and scalable operating improvements that help the team work faster and smarter.
• Create mechanisms that make progress, blockers, ownership, and outcomes visible across the Marketing leadership team.
• Drive special projects as needed, including initiatives that may be ambiguous, highly complex, or cross-divisional in nature.

Qualifications

• 12+ years of experience in marketing operations, strategy, business operations, consulting, program management, or a similar function within a complex, fast-growing technology company.
• Comfortable operating as a trusted advisor to a senior executive, with the judgment, discretion, and maturity to handle sensitive business, organizational, and people topics.
• Strategic and execution-oriented, with the ability to see the big picture, identify the “why,” prioritize what matters, and pivot quickly into tactical execution.
• Highly structured and organized, with strong program management instincts and the ability to create clarity without adding unnecessary processes.
• A strong communicator who can distill complex inputs into crisp narratives, executive-ready materials, and clear decisions.
• Experienced in or closely adjacent to large-scale Marketing organizations, with a strong understanding of marketing operations, planning, budgeting, measurement, and transformation.
• Comfortable navigating ambiguity, diagnosing organizational friction, and building practical systems that help teams scale.
• Data-informed and financially literate, with experience partnering with Finance or business operations teams on budgets, vendors, resource planning, or performance insights.
• Curious about AI and digital transformation, with practical fluency in how emerging tools can improve team workflows, decision-making, and productivity.
• Low ego, high trust, and calm under pressure; able to bring pace, rigor, and accountability while building strong relationships across the organization.