Sr Director, Chief of Staff
About the role
The Senior Director, Chief of Staff to the Chief Marketing Officer is a high-impact leadership role for a strategic operator who can help the global Marketing organization focus on the work that matters most. This role sits at the intersection of strategy, operations, communication, and execution.
Responsibilities
Partner closely with the CMO to clarify priorities, frame tradeoffs, surface risks, and translate strategic direction into clear operating plans.
Own and continuously improve the Marketing operating rhythm, including annual planning, quarterly priorities, leadership meetings, business reviews, budget planning, and progress tracking.
Build lightweight systems for prioritization and decision-making, so the Marketing leadership team has clear context, crisp inputs, named owners, and visible accountability.
Manage information flow across Marketing and key cross-functional partners, ensuring the right stakeholders have the right context at the right time.
Lead a focused set of high-priority Marketing initiatives that require cross-functional alignment, senior judgment, and strong execution discipline.
Drive coordination across Marketing, Finance, People, Product, Commercial, Legal, Procurement, and other partner teams to remove friction and accelerate progress.
Partner with Finance and Marketing leaders to support budget planning, vendor management, investment governance, and resource allocation decisions.
Support the CMO in preparing high-stakes internal and external moments by creating clear narratives, decision-ready materials, briefing documents, and communication plans.
Partner with Marketing leadership and People teams on organizational design, talent planning, team effectiveness, change management, and business transformation.
Lead Marketing’s digital transformation agenda, including practical AI adoption, workflow modernization, and scalable operating improvements that help the team work faster and smarter.
Create mechanisms that make progress, blockers, ownership, and outcomes visible across the Marketing leadership team.
Drive special projects as needed, including initiatives that may be ambiguous, highly complex, or cross-divisional in nature.
Qualifications
A senior operator with experience in marketing operations, business operations, strategy, consulting, program management, or a similar function within a complex, fast-growing technology company.
Comfortable operating as a trusted advisor to a senior executive, with the judgment, discretion, and maturity to handle sensitive business, organizational, and people topics.
Strategic and execution-oriented, with the ability to see the big picture, identify the “why,” prioritize what matters, and pivot quickly into tactical execution.
Highly structured and organized, with strong program management instincts and the ability to create clarity without adding unnecessary processes.
A strong communicator who can distill complex inputs into crisp narratives, executive-ready materials, and clear decisions.
Experienced in or closely adjacent to large-scale Marketing organizations, with a strong understanding of marketing operations, planning, budgeting, measurement, and transformation.
Comfortable navigating ambiguity, diagnosing organizational friction, and building practical systems that help teams scale.
Data-informed and financially literate, with experience partnering with Finance or business operations teams on budgets, vendors, resource planning, or performance insights.
Curious about AI and digital transformation, with practical fluency in how emerging tools can improve team workflows, decision-making, and productivity.