Sr CPQ Business Solutions Analyst

About the role

The Team Information Technology - Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review leveraging AI powered tools to extract key insights.
• Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for AI / Agentic solutions.
• Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects.
• Work closely with product managers, architects, developers, and cross-functional IT teams to design, innovate and validate technology solutions that meet business requirements and align with architectural standards.
• Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards.
• Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle.
• Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value.
• Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement.

Qualifications

• Minimum 8-10+ years of experience in leading business analysis or a related field.
• Experience driving innovative CPQ solutions using AI.
• Advanced data analysis and visualization skills.
• Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases).
• Outstanding written and verbal communication skills, with the ability to present complex information to various audiences.
• Exceptional leadership and mentoring abilities.
• Strategic thinking and problem-solving skills.
• Ability to influence and drive consensus across multiple stakeholders.
• A proactive, self-starter with a results-driven attitude and an ability to thrive in a fast-paced environment.
• Must be in the San Francisco Bay Area to be onsite 3 days/week.