Sr. CPQ Business Analyst, Revenue Technology

About the role

The Sr. CPQ Business Analyst will play a pivotal role in understanding and translating business needs into technical solutions, specifically focusing on the configuration-price-quote (CPQ) capabilities across different regions. This position involves working within an Agile (Scaled Agile Framework) environment, collaborating closely with both business and IT stakeholders, and driving process improvements.

Responsibilities

• Elicit, document, and validate business requirements from stakeholders.
• Translate business needs into user stories and functional specifications.
• Support sprint planning, backlog grooming, and user acceptance testing (UAT).
• Facilitate workshops and working sessions with business and IT stakeholders to gather requirements, align priorities, and drive decisions.
• Analyze CPQ data and processes to identify gaps and improvement areas, providing recommendations aligned with BD’s long-term Revenue Technology strategy.
• Systematize legacy and offline contract or quoting processes into a standardized model.
• Define “what good looks like” with deep business intimacy, ensuring solutions reflect the real needs of the quote-to-contract process.
• Act as a liaison between business users and technical delivery teams (IT/TDS and vendor partners).
• Develop reporting and dashboards that support business needs and measure Revenue Technology Key Performance Indicators (KPIs).

Requirements

• Bachelor’s degree (any preference in type or major).
• 5+ years of combined experience as a business analyst supporting CPQ or quote-to-cash systems.
• Experience systematizing new business processes, efficiencies, and business improvements.
• Agile certified; strong experience in the Scaled Agile (SAFe) development framework.
• Experience interacting with both “business” and “technical” partners.
• Experience spanning multiple technology platforms and willingness to become proficient over and above the required specialty (e.g., Oracle CPQ, Conga/Apttus CLM, Bids & Tenders).
• Ability to drive organizational change by influencing others without authority.
• Excellent verbal and written communication skills.
• Self-directed, with the ability to work collaboratively with individuals at all levels.

Qualifications

• Minimum required skills as outlined above.
• Preferred knowledge and skills include Oracle and/or Conga/ Salesforce CPQ platform certification.

Skills

• Strong business and systems thinking abilities.
• Independent judgment to analyze, coordinate, and optimize solutions.
• Excellent verbal and written communication skills.
• Collaborative and self-directed approach.

Benefits

At BD, we offer a competitive compensation package along with a variety of benefits specific to this role:

• Annual Bonus Potential
• Discretionary LTI Bonus
• Health and Well-being Benefits
• Retirement and Financial Well-being
• Other Life Balance Programs