Sr Coordinator, Client Services

Job Overview

The Sr. Coordinator is responsible for providing exemplary client service and serves as the main point of client contact for designated pharmaceutical companies, contract research organizations, and academic medical centers. This position will provide direct client assistance and advisement to facilitate IRB review and translates IRB decisions and processes to clients to maintain continuity and timely communications.

Skills

• Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook
• Knowledge of Federal laws and guidelines pertaining to Research and the Use of Human Subjects including the FDA and DHHS
• Attention to detail, accuracy, and thoroughness
• Problem-solving skills
• Highly organized and efficient
• Process and procedure oriented
• Excellent interpersonal skills
• Clear and professional communication
• Consistency and dependability
• Adaptability to changes in office technology, equipment and/or processes

Qualifications

• Bachelor’s degree or four years of equivalent experience
• Four (4)+ years’ experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects
• Preferred: Certified IRB Professional (CIP) or attainment of CIP within one (1) years of eligibility

Requirements

• Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook
• Knowledge of Federal laws and guidelines pertaining to Research and the Use of Human Subjects including the FDA and DHHS
• Attention to detail, accuracy, and thoroughness
• Problem-solving skills
• Highly organized and efficient
• Process and procedure oriented
• Excellent interpersonal skills
• Clear and professional communication
• Consistency and dependability
• Adaptability to changes in office technology, equipment and/or processes